Problem and alarm code Possible cause and solution
The appliance trips the cir‐
cuit-beaker.
• The amperage is insufficient to supply simultaneous‐
ly all the appliances in use. Check the socket amper‐
age and the capacity of the meter or turn off one of
the appliances in use.
• Internal electrical fault of the appliance. Contact an
Authorised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
11.1 The product number code
(PNC)
If you contact an Authorised Service
Centre, you need to provide the product
number code of your appliance.
The PNC can be found on the rating
plate on the appliance door. You can
also check the PNC on the control panel.
Before checking the PNC, make sure the
appliance is in the programme selection.
1. Press and hold simultaneously
and
for about 3 seconds.
The display shows the PNC of your
appliance.
2. To exit the PNC presentation, press
and hold simultaneously and
for about 3 seconds.
The appliance returns to the programme
selection.
11.2 The dishwashing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and the
basket loading leaflet.
• Use more intensive washing programme.
• Activate the ExtraPower option to improve the
washing results of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
www.electrolux.com
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