Electrolux EWW1142ADSA, Руководство пользователя, Страница: 35 / 92

34 www.electrolux.com.cn
12.1 Possible Failures
12. TROUBLESHOOTING
Certain problems are due to lack of
simple maintenance or oversights,
which can be solved easily without
calling out an engineer.
Before contacting your local
Service Centre, please check
troubleshooting.
Once the problem has been
eliminated, press the Start/Pause
button to restart the program. If after
all checks, the problem persists,
contact your local Service Centre.
WARNING! Deactivate the
appliance before you do the
checks.
Alarm Code:
The door has not been closed.
(Error code: )
Close the door firmly.
The plug is not properly
inserted into the power socket.
Insert the plug into the power
socket.
There is no power at the
socket.
Please check your domestic
electrical installation.
The Start/Pause touchpad has
not been pressed.
Press the Start/Pause
touchpad.
The “Delay Start” has been
selected.
If the laundry are to be
washed immediately, cancel
the “Delay Start”.
The Main supply is unstable.
(If appears on the
display.)
Wait until the main supply is
stable. Appliance will start
automatically.
The inlet hose is squashed or
kinked. (Error code: )
Check the inlet hose
connection.
The end of the drain hose is
too low. (Error code: )
Refer to relevant paragraph in
“water drainage” section.
The filter in the inlet hose is
blocked. (Error code: )
Clean the water inlet hose
filter.
The door is not properly closed.
(Error code: )
Close the door firmly.
The water tap is closed.
(Error code: )
Open the water tap.
Machine does
not start:
Machine does
not fill the
water:
Machine fills
then empties
immediately:
Malfunction Possible cause Solution
The appliance does not fill with water
properly.
The appliance door is open or not
closed correctly. Please check the door!
The appliance does not drain the water.
The main supply is unstable. Wait until
the main supply is stable.
No communication between electronic
elements of the appliance. Switch off
and switch on again.
35
Malfunction Possible cause Solution
Too much detergent or unsuitable
detergent (creates too much
foam) has been used.
Reduce detergent quantity
and use correct type of
detergent (refer page 26).
Check whether there are any leaks
from one of the inlet hose fittings. It
is not always easy to see this as
the water runs down the hose;
check to see if it is damp.
Check the water inlet hose
connection.
Too little detergent or unsuitable
detergent has been used.
Increase detergent
quantity or use different
detergent (refer page 26).
The program is still running. Wait until the end of cycle.
There is water in the drum. You must drain the water
to open the door (refer
“Opening The Door” on
page 21.
This problem may be caused by
a failure of the appliance.
Contact Service. If you
need to open the door,
please read carefully
“Emergency door opening”
on page 38.
Stubborn stains have not been
treated prior to washing.
Use commercial products
to treat the stubborn stains.
The correct temperature was not
selected.
Check if you have selected
the correct temperature.
Excessive laundry load. Reduce load.
The drain hose is damaged. Call Service.
There is water
on the floor:
Unsatisfac-
tory
washing
results:
The door will
not open:
The drain hose is squashed or
kinked. (Error code: )
Check the drain hose
connection.
The drain pump is clogged.
(Error code: )
Clean the drain filter.
Machine
does not
empty and/or
does not
spin:
The option “Rinse Hold”
has been selected.
Press Start/Pause
touchpad to drain the water
or select spin program.
The laundry is not evenly
distributed in the drum.
Pause the machine and
redistribute laundry
manually.
The transit bolts and packing
have not been removed.
Check the correct installa-
tion of the appliance.
The support feet have not been
adjusted.
Check the correct levelling
of the appliance.
Machine
vibrates or is
noisy: