ENGLISH 27
Too little detergent or unsuitable detergent has been used. =>
Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing. => Use
commercial products to treat the stubborn stains.
The correct temperature was not selected. => Check if you have
selected the correct temperature.
Excessive laundry load. => Reduce load.
The program is still running. => Wait until the end of washing cycle.
There is water in the drum. => Select “Drain & Spin” option to empty
out the water.
In case of power failed, the door cannot be open. => Please wait
until the power resume. But, if you really need to open it, please call
Service Center.
Unsatisfactory
washing results:
The machine
vibrates or is
noisy:
Spinning starts
late or the
machine does
not spin:
The door will
not open:
Cycle time
longer than
displayed:
No water is
visible in the
drum:
Malfunction
Possible cause => Solution
If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make a
note of the model, serial number and purchase date of
your machine: the Service Centre will require this
information.
The transit bolts and packing have not been removed. => Check the
correct installation of the appliance.
The support feet have not been adjusted. => Check the correct
levelling of the appliance.
The laundry is not evenly distributed in the drum. =>
Pause the
machine and redistribute laundry manually.
There is very little laundry in the drum. => Load more laundry.
Unstable floors eg. wooden floors. => Refer to relevant paragraph
in “Positioning” section.
Detergent over dose. => Reduce the detergent quantity or use
another one.
Machine unbalance. => Redistribute laundry manually in the drum and
start the spin phase again. Refer to relevant paragraph in “Positioning”
section.
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen several
times before the unbalance disappears and normal spinning can
resume. If, after 10 minutes, the laundry is still not evenly distributed in
the drum, the machine will not spin. In this case, redistribute the load
manually and select the spin program. => Pause the machine and
redistribute laundry manually.
Machines based on modern technology operate very economically
using very little water without affecting performance.
The appliance calculates a new time according to the laundry load.
The cycle is
shorter than the
time displayed.
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