Problem
Possible cause
Remedy
The flame extinguishes im‐
mediately after ignition.
Thermocouple is not heat‐
ed up sufficiently.
After lightning the flame,
keep the spark generator
activated for equal or less
than 10 seconds
The flame ring is uneven.
Burner crown is blocked
with food residues.
Make sure that the injector
is not blocked and the
burner crown is clean.
The burners do not work.
There is no gas supply.
Check the gas connection.
The appliance makes
noises.
Some metal parts of the
appliance expand and con‐
tract when they heat up or
cool down. The noises are
normal.
The flame colour is orange
or yellow.
The flame can look orange
or yellow in some areas of
the burner. This is normal.
The lamp does not oper‐
ate.
The lamp is defective.
Replace the lamp.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The turnspit does not ro‐
tate.
The turnspit is not correctly
installed into the turnspit
hole.
Refer to "Using the turn‐
spit".
It takes too long to cook
the dishes or they cook too
quickly.
The temperature is too low
or too high.
Adjust the temperature if
necessary. Follow the ad‐
vice in the user manual.
13.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
plate is on the front frame of the
appliance cavity. Do not remove the
rating plate from the appliance cavity.
We recommend that you write the data here:
Model (MOD.)
.........................................
Product number (PNC)
.........................................
ENGLISH
23
Содержание EKG912A1OX
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