34
Solutions to Common Problems
Temperatures Are Too Cold
Problem
Cause
Correction
Freezer temperature
too cold. Refrigerator
temperature is
satisfactory.
•
Freezer control is set too cold.
•
Ice maker is on.
•
Set freezer control to a warmer setting. Allow 24
hours for temperature to stabilize.
•
It is normal for the freezer compartment to over
cool while automatic ice maker is on.
Refrigerator temperature
too cold. Freezer
temperature is satisfactory.
•
Refrigerator control is set too cold.
•
Set refrigerator control to a warmer setting. Allow
24 hours for temperature to stabilize.
Food stored in
drawers freezes.
•
Refrigerator control is set too cold.
•
See solution above.
Food stored in Meat
Keeper freezes (select
models).
•
Meat Keeper temperature control is set
too cold.
•
Adjust Meat Keeper temperature control to a warmer
setting. Meat should be stored at a temperature just
below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the
moisture content of meat.
Temperatures Are Too Warm
Problem
Cause
Correction
Freezer/Refrigerator
temperature is too
warm.
•
Doors are opened too frequently or too
long.
•
Door is slightly open.
•
Warm air enters the refrigerator whenever the
door is opened. Open the door less often.
•
See Problem section, Opening/Closing of Doors/Drawers.
Freezer temperature is
too warm. Refrigerator
temperature is satisfactory.
•
Freezer control is set too warm.
•
Set freezer control to a colder setting. Allow 24
hours for temperature to stabilize.
Refrigerator temperature
is too warm. Freezer
temperature is satisfactory.
•
Refrigerator control is set too warm.
•
Set refrigerator control to a colder setting. Allow
24 hours for temperature to stabilize.
Temperature in the Deli
Drawer or
Custom
Temp
TM
Drawer is too
warm (select models).
•
Temperature control is set too warm.
•
Adjust temperature control to a colder setting.
Water/Moisture/Frost Inside Refrigerator
Problem
Cause
Correction
Moisture collects on
inside of refrigerator
walls.
•
Weather is hot and humid.
•
Door is slightly open.
•
Door is opened too often or too long.
•
Open containers.
•
The rate of frost buildup and internal sweating
increases.
•
See Problem section, Opening/Closing of Doors/Drawers.
•
Open door less often to allow internal temperature
to stabilize.
•
Keep containers covered.
Water collects on bottom
side of drawer cover.
•
Vegetables contain and give off moisture.
•
Moisture on the bottom side of the cover is not unusual.
•
Move humidity control (select models) to lower setting.
Moisture collects in
bottom of drawer.
•
Washed vegetables and fruit drain while
in the drawer.
•
Fruits and vegetables are kept past their
prime.
•
Dry items before putting them in the drawer.
Water collecting in bottom of drawer is normal.
•
Routinely clean out old fruits and vegetables
especially if they begin to break down.
Moisture collects on
outside of refrigerator
or between doors.
•
Weather is humid.
•
Door is slightly open, causing cold air
from inside refrigerator to meet warm air
from outside.
•
This is normal in humid weather. When humidity
is lower, the moisture should disappear.
•
See Problem section, Opening/Closing of Doors/
Drawers.
