14.1 What to do if...
Problem
Possible cause
Remedy
You cannot activate or operate the
oven.
The oven is not connected to an
electrical supply or it is connected
incorrectly.
Check if the oven is correctly con‐
nected to the electrical supply (refer
to the connection diagram if availa‐
ble).
The oven does not heat up.
The oven is deactivated.
Activate the oven.
The oven does not heat up.
The door is not closed correctly.
Fully close the door.
The oven does not heat up.
The clock is not set.
Set the clock.
The oven does not heat up.
The necessary settings are not set.
Make sure that the settings are cor‐
rect.
The oven does not heat up.
The automatic switch-off is activa‐
ted.
Refer to "Automatic switch-off".
The oven does not heat up.
The Child Lock is on.
Refer to "Using the Child Lock".
The oven does not heat up.
The fuse is blown.
Make sure that the fuse is the cause
of the malfunction. If the fuse is
blown again and again, contact a
qualified electrician.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
The display does not show the time
during the off status.
The display is deactivated.
Touch
and
at the same time
to activate the display again.
The food sensor does not operate.
The plug of the food sensor is not
correctly installed into the socket.
Put the plug of the food sensor as
far as possible into the socket.
It takes too long to cook the dishes
or they cook too quickly.
The temperature is too low or too
high.
Adjust the temperature if necessary.
Follow the advice in the user man‐
ual.
Steam and condensation settle on
the food and in the cavity of the
oven.
You left the dish in the oven for too
long.
Do not leave the dishes in the oven
for longer than 15 - 20 minutes after
the cooking process ends.
The display shows "C2".
You want to start the Pyrolysis or
Defrost function, but you did not re‐
move the food sensor plug from the
socket.
Remove the food sensor plug from
the socket.
The display shows "C3".
The cleaning function does not op‐
erate. You did not fully close the
door, or the door lock is defective.
Fully close the door.
The display shows "F102".
• You did not fully close the door.
• The door lock is defective.
• Fully close the door.
• Deactivate the oven with the
house fuse or the safety switch
in the fuse box and activate it
again.
• If the display shows "F102"
again, contact the Customer
Care Department.
ENGLISH
29
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