User manual
7
2 Warranty terms and exclusions
If the purchase of this product includes warranty coverage, warranty is provided in line with local regulations and sub-
ject to the product being installed and used for the purposes as designed, and as described within the appropriate
equipment documentation.
Warranty will be applicable where the customer has used only genuine spare parts and has performed maintenance
in accordance with Electrolux Professional user and maintenance documentation made available in paper or elec-
tronic format.
Electrolux Professional strongly recommends using Electrolux Professional approved cleaning, rinse and descaling
agents to obtain optimal results and maintain product efficiency over time.
The Electrolux Professional warranty does not cover:
• service trips cost to deliver and pick up the product;
• installation;
• training on how to use/operate;
• replacement (and/or supply) of wear and tear parts unless resulting from defects in materials or workmanship re-
ported within one (1) week from the failure;
• correction of external wiring;
• correction of unauthorized repairs as well as any damages, failures and inefficiencies caused by and/or resulting
from;
– insufficient and/or abnormal capacity of the electrical systems (current/voltage/frequency, including spikes and/
or outages);
– inadequate or interrupted water supply, steam, air, gas (including impurities and/or other that does not comply
with the technical requirements for each appliance);
– plumbing parts, components or consumable cleaning products that are not approved by the manufacturer;
– customer’s negligence, misuse, abuse and/or non-compliance with the use and care instructions detailed within
the appropriate equipment documentation;
– improper or poor: installation, repair, maintenance (including tampering, modifications and repairs carried out
by third parties not authorized third parties) and modification of safety systems;
– Use of non-original components (e.g.: consumables, wear and tear, or spare parts);
– environment conditions provoking thermal (e.g. overheating/freezing) or chemical (e.g. corrosion/oxidation)
stress;
– foreign objects placed in- or connected to- the product;
– accidents or force majeure;
– transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the product,
unless such damage results from defects in materials or workmanship and is reported within one (1) week of deliv-
ery unless otherwise agreed;
• product with original serial numbers that have been removed, altered or cannot be readily determined;
• replacement of light bulbs, filters or any consumable parts;
• any accessories and software not approved or specified by Electrolux Professional.
Warranty does not include scheduled maintenance activities (including the parts required for it) or the supply of
cleaning agents unless specifically covered within any local agreement, subject to local terms and conditions.
Check on Electrolux Professional website the list of authorized customer care.
