19
Problem
Possible Cause
Solution / Hint
The appliance does not
switch on when connected
to the wall socket.
The plug is not fitted
correctly into wall socket.
Fit the plug correctly into
the wall socket.
The wall socket is
damaged.
Check if the wall socket is
damaged and connects
the appliance to another
that works properly.
The appliance is
connected but there is no
coffee output.
Tank (E) without water.
Fill the tank (E) with water.
The coffee is too weak.
The grounded coffee is not
appropriate to be used on
this appliance.
Make sure you use the
right kind of grounded
coffee for this coffee
maker.
The quantity of water was
inadequate for the quantity
of coffee used.
Make sure to use the right
proportion of coffee and
water to get a coffee
according to your taste.
The appliance
takes a long time to
prepare the coffee.
Limestone accumulated in
the appliance.
Proceed with the
appliance’s descaling.
Follow the instruction
described on “Descaling”.
The anti-drip valve (C) is
clogged.
Proceed with the
appliance’s descaling.
Follow the instruction
described on “Descaling”.
The appliance produces
too much noise and steam
during operation.
Limestone accumulated in
the appliance.
Proceed with the
appliance’s descaling.
Follow the instruction
described on “Descaling”.
Grounded coffee residues
on the jug (B)
Too much grounded coffee
was placed in the filter (G).
Use less quantity of
grounded coffee in the
filter (G).
The coffee has a strange
flavour.
The jug (B) was left too
much time over the hot
plate (A).
Prepare the coffee when
you want to drink it and not
in advance.
There is less coffee in the
jug (B) than expected.
The anti-drip system was
activated and ceased the
coffee output.
Make sure the jug (B) is
properly placed
20
CLEANING
-
Disconnect the appliance from the wall socket and allow it to cool down completely
before any cleaning operation.
-
Do not use abrasive cleaning agents, scrub pads, alcohol or solvents.
-
Clean the outside of the appliance with a slightly damp cloth and then dry it with a dry
and soft cloth.
-
Wash the permanent filter (G) and the jug (B) with water and a neutral detergent. For the
jug (B) it may be necessary to use a brush for its cleaning. The jug (B) can be washed in
the dishwasher machine.
-
Never immerse the appliance in water or any other liquid.
PROTECTION OF THE ENVIRONMENT– DIRECTIVE 2002/96/EC
In order to preserve our environment and protect human health, the waste electrical and
electronic equipment should be disposed of in accordance with specific rules with the
implication of both suppliers and users. For this reason, as indicated by the symbol
on the rating label or on the packaging, your appliance should not be disposed of as
unsorted municipal waste. The user has the right to bring it to a municipal collection point
performing waste recovery by means of reuse, recycling or use for other applications in
accordance with the directive.
WARRANTY AND TECHNICAL SUPPORT
Electric Co products have a 2 year guarantee.
In the event of technical malfunction, the product will only be replaced or a refund made
after verification that the product is covered by the guarantee.
The guarantee certificate issued by Pingo Doce - Distribuição Alimentar, S.A., is valid for
the product “
COFFEE MAKER – MODEL CM2021-A
” referred to as “product” and it
guarantees technical assistance service by the brand within 24 months since the product is
delivered to the buyer.
If the technical assistance service is required during the guarantee period, the buyer must
contact the seller or the nearest technical assistance service.
In order to benefit the product’s guarantee, the buyer must present the following
documents: Guarantee Certificate and Purchase Receipt (commercial invoice), to confirm
the purchase date.
Guarantee Conditions
This guarantee applies to products which have been used according to the manufacturer’s
recommendations under normal conditions of domestic use and when reasonable care has
been taken of the equipment. This guarantee does not cover damage as a result of
malfunctions or technical defects from misuse, namely when the product has been used for
24 Hour Customer Support Line: 808 20 45 45
Содержание CM2021-A
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