Elecrow GrowCube, Руководство пользователя, Страница: 47 / 50

Q1： Does the device fail to run in direct connection mode?
A：In the direct connection mode, the mobile phone is connected to the WiFi sent by the device
itself. If the connection fails, please re-plug and unplug the device.
Q2: Failed to establish connection between mobile phone and WiFi in network mode?
A: Firstly, check whether the home/office WiFi is stable and whether it is a 5G network (the device
does not support 5G network at present). Then check whether the input home/office WiFi and
password is correct. Finally, check whether there are incorrect connections caused by multiple
GrowCube devices in the same environment.
Q3: Can't use the plant database?
A: Check whether the device is in direct connection mode, because in direct connection mode,
the mobile phone is connected to the WiFi of the device, which does not have the function of
networking.
Q4: What is the purpose of the Micro USB port on the back of the device?
A: The Micro USB port is used to flash the firmware before the device leaves the factory. Do not
use it to power the device.
Q5: Once the power supply is plugged in, the blue and red lights of the device doesn’t turn on?
A: Please check whether 12V/2A power supply is used.
Q6: The sensor value is abnormal, such as high value or no change.
A: Check whether the insertion position of the sensor is normal (whether it is in the vicinity of the
spray nozzle); Check whether there are foreign bodies such as dust or dirt in the magnetic suction
interface of the sensor; Check whether the magnetic suction cable is broken or damaged; Check
whether the surface of the sensor is broken or damaged; Check whether the pot is inserted wrong;
Check whether the water supply from the pipe is normal or low.
Q7: Silicone nozzle does not give water？
A: Check whether the connector is blocked; Check whether the water outlet and water pipe are
blocked; Check whether the spray hole is blocked by silt.
FAQ
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