Eldes ET082, Руководство пользователя

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User manUal elDes eT082 v1.2 27
7. Technical Support
7.1 Restoring Default Configuration
To restore the parameters to default values:
1. Disconnect the power supply;
2. Short circuit (connect) DEF pins;
3. Power up ET082 for 7 seconds;
4. Disconnect the power supply;
5. Remove short circuit from DEF pins;
6. Parameters restored to default.
7.2 Upgrading Firmware
1. Disconnect the power supply and backup battery.
2. Short circuit (connect) DEF pins.
3. Connect the device via USB cable to the PC.
4. Power up the device.
5. The new window must pop-up where you will find the .bin file. Otherwise open My Computer and look for Boot Disk drive.
6. Delete the .bin file found in the drive.
7. Copy the new firmware .bin file to the very same window.
8. Power down the device.
9. Unplug USB cable.
10. Remove short circuit from DEF pins.
11. Power up the device.
12. Firmware upgraded.
NOTE:
It is strongly recommended to restore parameters to default values after the firmware upgrade process.
7.3 Technical Support
Indication Possible Reason
GSM LED is off or not flashing
•
No external power supply
•
Circuit not properly connected
• Blown fuse
•
No GSM network signal
STATUS
LED flashing several times per second
•
SIM card not inserted / improperly inserted
• PIN code enabled
•
SIM card inactive
System does not send any SMS messages
•
SIM card credit limit exceeded
• Incorrect SMS centre phone number
•
No GSM network signal
•
User phone number is not preset.
Received SMS message “Wrong syntax“ or “Command is not
correct“
• Incorrect syntax
•
Extra <space> character is left in SMS message
For product warranty repair service, please, contact your local retail store where this product was purchase. If your problem could
not be fixed by the self-guide above, please, contact your distributor or ELDES technical support by email support@eldes.lt
More up to date information about your device and other products can be found at the manufacturer‘s website www.eldes.lt