Chip & PIN refund
Press the menu key and select
‘REFUND’
from the main menu.
1
Enter the refund amount and
press
‘Enter’.
Ask the customer to insert their card. Once the
transaction is approved, the terminal will print
your copy, which the customer must sign.
2
3
Enter amount:
£0.00
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BLUETOOTH
COMM MODE
Cancel
Clear
Ok
REFUND
€30.00
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BLUETOOTH
COMM MODE
REFUND
Cancel
APPROVAL
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BLUETOOTH
COMM MODE
REFUND
Tear off merchant receipt
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BLUETOOTH
COMM MODE
Reprint
Ok
REFUND
Verify the customer’s signature and retain
your copy.
4
Press
‘Enter’
to print the
customer copy
.
5
Remove card
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BLUETOOTH
COMM MODE
REFUND
Signature ok?
REFUND
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BLUETOOTH
COMM MODE
No
Yes
Print customer copy?
REFUND
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BLUETOOTH
COMM MODE
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Yes
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