17
16. Attention Items
17. Common Faults
• Check the light seal situation and make sure it’s not
damaged before operating it .
• The device can be installed normally and upside-down,
• The device is only up to IP 54 waterproof standard wi-
thout fully sealing structure ,therefore do not immerse
it into water. Any damage caused by the incorrect
operation won’t be covered by warranty .
• Do not touch the device when using it in rain. Electric
leakage may occur. If wet, avoid electric shock by
always manipulating the fixture with insulating gloves.
Correct Installations
1. The lamp cannot be ignited or intermittently
turns off
• Check the input 220V is correct.
• Check if the strobe channel is open or not.
• Check the fan speed by entering the main
menu INFO. (Fan 1 speed should be over
4500. Fan 2 speed should be over 3200)
• Check the PFC which should be with 220V
in and DC380V out.
• Check if the basement fans are running or
not.
2. Beam turns dim
• The bulb may be expired, try replacing it.
• Make sure the lens is clear.
• Clean the dust off the bulb and clean the
device regularly.
3. Motors not working
• Check and make sure the power supply is
suitable and fuse is not burnt.
• Check if the motor wires have been worn
out.
• Check if the motor is stuck or the fix screws
loosened.
• Check if the IC on the PCB are loose, poorly
connected, or burnt.
• Check if the motor or the PCB is burnt.
4. Device can not be controlled with DMX value
blinking
• DMX setting might be incorrect or the devi-
ce might not be receiving a signal.
• DMX signal cable is not connected well.
• DMX cable signal + and signal - are inver-
sely weld.
• Serial connection is too long and the signal
get attenuated.
• Surrounding signal interference, the contro-
ller is damaged, or the signals incompatible.
• Running the built-in program mode.
5. Casting halo light
• Check and make sure the focus value is
suitable for the distance cast.
6. Device workin intermittently
• Check the fan if running normal or if it is
dusty.
7. The light can not be started
• Check if power supply is normal
• Make sure the power switch is on.
