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Our products are warranted against defects of materials and quality
for a period of 24 months, starting with the date of delivery to the
end-user. During this period, products will be repaired or have parts
replaced at our discretion, provided that 1) the product is returned
to the agent from whom it was purchased; 2) the product has been
purchased by the end-user and has not been used for commercial
purposes; 3) the product has not been misused, handled carelessly,
or used in a manner other than the way described in the instructions
manual. This warranty does not confer rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This warranty is offered as an extra
benefit and does not affect your statutory rights as a consumer. This
warranty is voided if the product comes in contact with aggressive
UV additives or other improper liquids. EK water blocks are sealed
with a warranty-voiding circular label, proving the water block has
withstood a pressure leak test. Removing the label will void the
leak-free guarantee, but not the guarantee on the product itself.
Any other RMA issues can be reported to EK Customer Support at
www.ekwb.com/support
for further analysis.
WARRANTY
