ITS Partner O.B.S S.L · Av. Cerdanyola 79-81 Local C
08172 Sant Cugat del Vallés · Barcelona (Spain)
Phone: +34935839543 · [email protected] · www.ek.plus
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CAM B3
USER MANUAL
FAQS
I have already connected the camera to the Internet, but I cannot connect it to the application.
Check that you have used the QR code during synchronization. Check that you are using 2.4 GHz Wi-Fi,
the camera cannot support 5 GHz.
The camera only supports IPV4. The Services and DHCP server must be enabled in the Router settings.
If you are using a firewall, all ports 10000 to 65535 must be enabled for the IP address of the camera in
its configuration. It is recommended that you enable all permissions requested by the camera.
I cannot save the snapshots.
The application needs access to the phone's album to save snapshots. Certain phones ask for your
permission when using the feature for the first time.
If you press "No" by mistake during authorization, you must activate same in the system settings menu.
How do I factory default to the camera?
PLEASE NOTE THE RESULTS OF FACTORY DEFAULT: ALL DATA, INCLUDING INTERNET SETTINGS,
WILL BE DELETED.
After switching the camera on, press and hold the RESET button for approximately 5 seconds until you
hear a noise made by the camera using a hairpin or similar object. The reset will take approximately 1
minute.