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TROUBLESHOOTING NETWORK CONNECTION ISSUES
Troubleshooting network connection Issues
If you experience any of the problems below while using the product, please
check the following:
-
You can check the network connection status as shown below.
Press > > Connection > Network Connection Settings >
Wired Connection (Ethernet)
-
Press > > Connection > Network Connection Settings >
Wi-Fi Connection > Advanced Wi-Fi Settings
TV network connection lost
When you are in the above mentioned WIRED or WI-FI menus,
please check below:
When X appears next to TV icon
-
Check the TV or the AP (Router).
-
Check the connection status of the TV, AP (Router) and cable modem.
-
Power off and power on in the following order;
1.
Turn your cable modem off and back on, and wait for the device to reset.
2.
Turn the wired/wireless router off and back on, and wait for the device
to reset.
3.
Turn the TV off and on.
-
If you want to establish a wired LAN connection, check whether an IP
address can be obtained from your router properly. If you are setting
up your network manually, check whether all settings are correct.
-
If you want to establish a wireless connection, check the following
points as well.
1.
Set your router’s SSID (network name) or wireless channel.
2.
Set your router’s security key.
-
If you can’t complete this setting, refer to the router’s user manual and
the instructions provided by your Internet provider. If you are still unable
to establish your configuration, consult your router’s manufacturer or
your Internet service provider.
-
If you are using a static IP, enter the IP directly.
TROUBLESHOOTING (Cont.)
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