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Chapter6Troubleshooting
Other problems
Problem Possible cause and remedy
15. The “Smoothing” on the Setting menu
“Screen” cannot be selected.
• Youcannotchoose“smoothing”whenthescreenis
displayedinthefollowingresolutionsorsettings.

-
Theresolutionis1920×1080

-
ScreenSizeis“Normal”
16. The auto adjustment function does not
work.
• Thisfunctiondoesnotworkduringdigitalsignalinput.
• ThisfunctionisintendedforuseontheMacintosh
andonAT-compatiblePCrunningWindows.Itdoes
notworkproperlywhenanimageisdisplayedonly
onapartofthescreen(commandpromptwindow,for
example)orwhenablackbackground(wallpaper,etc.)
isinuse.
• Thisfunctiondoesnotworkcorrectlywithsome
graphicsboards.
17. No audio output. • Checkwhetherthestereominijackcableisconnected
properly.
• Checkwhethervolumeissetto0.
• Checkthecurrentexternaldeviceandaudioplayback
softwaretoseewhethertheyareconfiguredcorrectly.
• IfHDMIinputisused,checkthecurrentexternal
deviceandthe“Source”settingintheSettingmenu
(see
“3-2.SwitchingsoundsourceforHDMIsignal
input“Source””(page29) ).
18. “ScreenManager Pro for LCD (DDC/CI)”
does not run.
• “ScreenManagerProforLCD(DDC/CI)”doesnotrun
whenaPCisconnectedtotheHDMIinput.
• Checkthesettingfor“DDC/CI”intheSettingmenu.
(see ”3-4.Enabling/DisablingDDC/CIcommunication
“DDC/CI””(page30) ).
• Duringthedemomodeof“SmartResolution”,the
DDC/CIcommunicationisdisabled.“ScreenManager
ProforLCD(DDC/CI)”doesnotrun.
19. Will not change to the power saving mode • Whenalltheconditionsbelowaremet,themonitor
doesnotchangetothepowersavingmodeevenif
“PowerSave”issetto“Enable”:

-
“PowerSave”forSoundissetto“SoundOn”( “Audio
Output”(page34) )

-
Inthemutestate( “Tomutethesoundtemporarily”
(page29) )
Inthesecases,resetthemute.