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A: Limited Warranty for
Mobi View
eInstruction warrants these products to be free from
defects in material and workmanship under the
following terms. Complete and return the enclosed
warranty registration card to ensure that your products
are covered by this warranty.
Coverage
Parts and labor are warranted for one (1) year from the
date of the first consumer purchase for the Mobi View,
electronic pen, charging stand, and accessories. This
warranty applies to the original consumer purchaser
only.
Within the European Union, the warranty period is
two (2) years, as mandated by the EU. Contact your
local dealer or distributor for additional warranty
information.
Warranty is valid only if original consumer’s purchase
or lease date is less than or equal to six months from
the original eInstruction sale date. This information will
be captured by the system serial number and confirmed
by the reseller’s purchase order.
A nominal Warranty Handling Fee will be charged after
the first 90 days of use and calculated from the date
of original consumer purchase. This payment may be
made by Visa, MasterCard, or American Express. A
copy of the sales receipt or invoice will be required for
warranty verification.
Conditions
Except as specified below, this warranty covers all
defects in material or workmanship in the products. The
following are not covered by the warranty:
1. Any product on which the serial number has been
defaced, modified, or removed (if applicable).
2. Damage, deterioration, or malfunction resulting
from:
a. Accident, misuse, abuse, neglect, fire, water,
lightening, or other acts of nature, unauthorized product
modification for any purpose, or failure to follow
instructions supplied with the product.
b. Repair, or attempted repair, by anyone not authorized
by eInstruction.
c. Any damage in shipment of the product (claims must
be presented to the carrier).
d. Any other cause which does not relate to a
manufacturing defect.
3. Any product not sold or leased to a consumer within
six months of eInstruction’s original sale date.
4. Consumable parts, e.g., batteries, dry-erase markers,
eraser felt.
eInstruction will pay all labor and material expenses for
covered items, but will not pay for the following:
1. Removal or installation charges.
2. Costs for initial technical adjustments (set up),
including adjustments of user controls.
Appendixes
