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7. Frequently asked questions
7.1 Our three most frequently asked questions
1
How does Eijkelkamp dare to offer a three-year warranty that includes the turbidity, optical dissolved-oxygen, and
pH sensors?
I’m afraid it wasn’t for altruistic purposes. We simply looked at our repair records and realized that a three-year
warranty will cost us a trivial amount of money. It’s a marketing edge, because the other multiprobe manufacturers
can’t warranty their pH and DO sensors for more than one or two years.
2
Are you guys really that good, or just a bunch of blowhards?
Our customers maintain that we are both.
3
You guys ever invent anything?
Glad you asked. In its continuing effort to make your life easier, Eijkelkamp developed the first multiprobes with:
1)
USB power capability
2)
LED status indicators
3)
standard memory and logging functions
4)
a permanent calibration log
5)
snapshot and automatic snapshot functions
6)
custom-parameter feature
7)
optical DO caps that never need replacement
8)
turbidity-mimicking software
9)
PDA-based data display
10)
Bluetooth connectivity
11)
Cell phone as a data display
12)
a digital instruction manual
13)
smart sensors that were actually smart
14)
fool-proof logging activation
15)
a full, three-year warranty
16)
a cell-phone-based telemetry system
7.2 Sensors
1
How do I know which sensor is which?
Please see 4.1.
2
How do I know when I need to maintain sensors?
Judgment gained from observing your field conditions and data requirements tells you when to maintain sensors. If
you are logging data over long periods, the time when you collect your data from the Scuba is a good time for
maintenance and calibration (2.10).
3
Why is it important to check SC reading in air? What should it be?
A well-dried SC sensor should produce a zero reading in air. This lets you know that a one-point calibration is
adequate.
4
Can I see the slope calculation for pH?
Sure you can – just look at the mV readings in your calibration log. But there’s no need to do that with your
Eijkelkamp multiprobe because the reference electrode seldom need replacement, i.e. you need only monitor pH
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