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Service Guide: Fiery Central Solo for KM
Troubleshooting
This section includes the following:
•
“Checking external connections”
Describes the quick checks you can do to make sure that the problem is not caused by a loose connection at the
back of the FC Solo.
•
“Checking internal components”
Describes the quick checks you can do to make sure that the problem is not caused by a loose board or cable
connection inside the FC Solo.
•
Provides a more comprehensive checklist for checking the FC Solo internally and externally. If your initial checks
fail, complete this checklist before concluding that you need to replace a cable or component.
To troubleshoot problems that present specific symptoms, see
“Table 4: FC Solo error messages and conditions”
page 63. Locate symptoms listed in the table to help you determine possible causes and steps to remedy them.
Checking external connections
Before removing the side and front panels of the FC Solo to check internal components, eliminate the most obvious
sources of problems. Make sure that:
•
All interface cables to the system are plugged into the proper connectors
(see
•
The power cable is plugged into the wall power outlet.
•
The LED on the network port is blinking to indicate network activity.
If all the connectors are properly in place and the power is on, proceed to the next stage of troubleshooting.
Checking internal components
To check the internal components, you must remove the side and front panels of the FC Solo.
See the disassembly procedures on
and the reassembly procedures on
To check internal components
1
Shut down and open the FC Solo (see pages
).
DANGER
Before you remove the FC Solo panels, be aware of the safety precautions that you should take when
handling the FC Solo. Use ESD precautions when handling printed circuit boards and electronic
components. To review the safety precautions, see
WARNING
Before you touch any components inside the FC Solo, attach a grounding strap to your wrist and
discharge any static electricity on your body by touching a metal part of the FC Solo.