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Installation and Service Guide: Color Controller E-45
Troubleshooting
2
If the problem persists, reinstall the original hard disk drive in the system, and then replace the motherboard.
If replacing a component does not correct the problem, make sure that you reinstall the old component back in the E-45.
Table 4:
E-45 error messages and condition
Symptom
Possible cause
Suggested action
Beep codes during Startup
1 beep
No error. The E-45 is starting up
normally.
None
1 beep, followed by 3
beeps, followed by 3
beeps, followed by 1
beep
Missing, unmatched, incorrect, or faulty
DIMMs
Check for missing, unmatched, incorrect or faulty DIMMs
and reseat the DIMMs to remove any oxidation on the
connector (see
).
Startup
E-45 does not start and
the Fiery QuickTouch
is black.
Possibly one of the following:
•
The E-45 is powered off
•
Power cable is not plugged into
the power connector on the E-45
connector panel, or into the wall
power outlet
•
The connector panel power switch is
in the OFF position
•
Fiery QuickTouch cables are not
connected to the motherboard, the
Fiery QuickTouch, or both
•
Faulty power cable
•
Faulty power supply (power supply
may not be supplying power to the
motherboard)
•
The CMOS jumper is not in the
default position
•
Faulty motherboard (motherboard
power plane may not be supplying
power to components)
1 Recheck all cables and connections.
2 Make sure the connector panel power switch is in the ON
3 Listen for the power supply fan and feel for air at the back
of the unit where the power supply is located.
If air is not coming from the power supply fan, isolate a
possible faulty power cable as follows:
•
Power on using a different power cable.
•
Install a new or “known good” power supply.
4 Check the connector panel fan vent and feel for air
coming out of the back of the system.
If air is coming out of the power supply fan vent but is not
coming out of the connector panel fan vent, the
motherboard may be faulty. You may need to replace
the motherboard (see
5 Review the jumper section on
and ensure that the
jumper is in the default position.