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Installation and Service Guide: Color Controller E-45
Replacing parts
Replacing the motherboard
Troubleshooting cautions
•
Before deciding to install a new motherboard, consult
•
Inspect all cables and internal components as described on pages
“Checking external connections”
“Checking internal components”
•
If troubleshooting strategies (checking cables and connections, reinstalling system software, and so forth) do not solve
the problem, and you suspect that the hard disk drive or the motherboard is faulty, always troubleshoot in the following
order.
•
First,
replace the hard disk drive and install system software.
Always replace a faulty hard disk drive with a new hard disk drive. Transferring a hard disk drive from one E-45 to
another is incorrect and strongly discouraged.
•
If the problem persists,
reinstall the original hard disk drive in the system, and then replace the motherboard.
Motherboard cautions
•
Do not
transfer the BIOS chip from the old motherboard onto the new motherboard.
BIOS chips are not interchangeable.
•
Do not
reinstall system software at this time.
Reinstalling system software is not necessary when installing a new motherboard and can result in an error if done
before transferring options to the new motherboard (described on
Important:
Follow the procedures in this section to replace the motherboard. Failure to follow the instructions in this
section may corrupt the system (not easily repaired in the field) or result in an incomplete installation.
Important:
Troubleshooting in the wrong order will cause the system to malfunction. In general, it is highly
unlikely that both the hard disk drive and the motherboard are defective; therefore, avoid replacing both to solve
one problem.
Important:
If you have exhausted all other troubleshooting remedies and determined that you need to install a new
motherboard, be sure to observe the following cautions: