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effigis.com
CPAT FLEX
Operation Manual (IRXD)
If possible, return the equipment using the original shipping container and materials. If the
original container is not available, the unit should be carefully packed so that it will not
be damaged in transit; when needed, appropriate packing materials can be obtained by
contacting Effigis’s Customer Support. Effigis is not liable for any damage that may occur
during shipping. The customer should clearly mark the Effigis’s issued RA or reference
number on the outside of the package and ship it prepaid and insured to Effigis.
Equipment repaired or replaced under warranty will be returned at Effigis’s expense to
Customer (Canada/USA) or Effigis’s representative (all other countries).
All other non-warranty repairs will be returned at Customer’s expense to Customer (Canada/
USA) or Effigis’s representative (all other countries).
B.2 Limited Product Warranty
B.2.1 Hardware
Effigis warrants to the original end user (Customer) that the new Effigis branded products will
be free from defects in workmanship and materials, under normal use, for one (1) year from
the date of original shipment.
Effigis warrants repaired products for ninety (90) days from the date of shipment. Any Product
repaired or replaced under warranty is only warranted for the period of time remaining in the
original warranty for the Product.
Any third party products, including software, included with Effigis products are not covered
by this Effigis warranty, and Effigis makes no representations or warranties on behalf of such
third parties. Any warranty on such products is from the supplier or licensor of the Product.
B.2.2 Software
Effigis warrants to the Customer that new Effigis branded software and firmware will perform
in substantial conformance to program specifications for a period of ninety (90) days from
the date of original shipment. Effigis warrants the media containing software against failure
during the warranty period.
Effigis makes no warranty or representation that the operation of the software products will
be uninterrupted or error free, or that all defects in the software products will be corrected.
B.2.3 Exclusions
This warranty excludes:
• Damage to the physical surface of the Product, including cracks or scratches to any
part.
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