Warranty information
All Edwards & Co products are guaranteed for two years from the
date of purchase against defects in material and workmanship.
If we determine that the product has a manufacturing fault, we will
repair or replace it free of charge to you. The decision to repair
or replace is solely at the discretion of Edwards & Co. Proof of
purchase must be provided.
The warranty is “return to base” and not a free in-home service. This
means the customer is responsible for any inwards freight charge to
return the product to an Edwards & Co representative for warranty
or service.
Our warranty excludes claims resulting from misuse, abnormal use,
overloading, general wear and tear, child outgrowing the product,
not following instructions, transportation damage (including airline
or freight damage), poorly maintained product, dropped goods,
negligence, second-hand product, modified product, colour fading,
over inflation, mould, damage to handle foam in use or fabric
cuts and tears. Our warranty also does not cover tyre punctures
or corrosion to frames or fasteners as a result of atmospheric or
environmental conditions.
Any replacement will not give the right for the warranty period to be
extended.
Edwards & Co does not cover warranty if the product has been
purchased second hand or from an unauthorised reseller.
For the complete terms and conditions of our warranty, please visit
our website -
edwardsandcobaby.com/warranty
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Edwards & Co
PO Box 35-445
Browns Bay, Auckland 0753
NEW ZEALAND
p: 0800 ED AND CO
(0800 33 263 26)
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