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Solving Problems with Printing Quality

Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.

The laser lens is dirty. Clean the laser lens.
The toner cartridge is
defective.

Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.

The drum cartridge is
defective.

Remove the drum cartridge and check
for damage. If it is damaged, replace it.

Image
defects.

The laser lens is dirty. Clean the laser lens.
The toner cartridge is
leaking.

Remove the toner cartridge and check
for damage. If it is damaged, replace it.

The toner cartridge is
defective.

Remove the toner cartridge with the
color causing the abnormal image.

Replace it with a new toner cartridge.

The drum cartridge is
defective.

Remove the drum cartridge and check
for damage. If it is damaged, replace it.

Lateral lines
or bands
appear on
image.

The printer is not
level.

Put the printer on a flat, hard, level sur-
face not to exceed ±1° slant in any
direction.

The media path is
dirty with toner.

Print several sheets and the excess
toner should disappear.

One or more of the
toner cartridges are
defective.

Remove the toner cartridge and check
for damage. If it is damaged, replace it.

The drum cartridge is
defective.

Remove the drum cartridge and check
for damage. If it is damaged, replace it.

Colors look
drastically
wrong.

One or more of the
toner cartridges are
defective.

Remove the toner cartridges and verify
that the toner is distributed evenly on
each cartridge roller, and reinstall the
toner cartridges.

One or more of the
toner cartridges are
low or empty.

Check the control panel. If necessary,
replace the specified toner cartridge.

Symptom

Cause

Solution

EDNord - Istedgade 37A - 9000 AAlborg - telefon 96333500

Содержание magicolor 2500W

Страница 1: ...magicolor 2500W User s Guide A00V 9563 01A 1800816 001B EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 2: ...f KONICA MINOLTA BUSINESS TECHNOLOGIES INC Notice KONICA MINOLTA BUSINESS TECHNOLOGIES INC reserves the right to make changes to this guide and to the equipment described herein without notice Consid erable effort has been made to ensure that this guide is free of inaccuracies and omissions However KONICA MINOLTA BUSINESS TECHNOLOGIES INC makes no warranty of any kind including but not limited to ...

Страница 3: ...se of a new device being purchased the used one can also be given to our dealer for appropriate disposal Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling This product complies with RoHS 2002 95 EC direc tive EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 4: ...EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 5: ...ol Panel 5 About the Indicators 5 Status Messages Ready Indicator Error Indicator 6 Status Messages Toner Indicators 6 About the Rotate Toner KEY 7 About the Cancel KEY 7 Continuing a Print Job after an Error Message 7 Cancelling a Print Job 7 2 About the Software 9 Utilities and Documentation CD ROM 10 Drivers 10 Utilities 10 EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 6: ...16 Watermark Tab 16 Quality Tab 16 Version Tab 17 3 Using the Status Display 19 Working with the Status Display 20 Introduction 20 Opening the Status Display and Showing the Supplies Status 20 Altering the Size of the Status Display Window 20 Using the Status Display 20 Recognizing Status Display Alerts 21 Recovering from a Status Display Alert 22 Closing the Status Display 22 4 Using Media 23 Med...

Страница 7: ...acing the Drum Cartridge 53 6 Maintaining the Printer 57 Maintaining the Printer 58 Cleaning the Printer 60 Exterior 60 Interior 61 Cleaning the Media Feed Roller and Laser Lens 61 Storing the Printer 64 7 Troubleshooting 67 Introduction 68 Preventing Media Misfeeds 69 Understanding the Media Path 70 Indicator Messages 70 Error Messages 70 Service Message 72 Clearing Media Misfeeds 73 Clearing Pro...

Страница 8: ...Contents iv A Appendix 95 Safety Specifications 96 Technical Specifications 96 Printer 96 Consumable Life Expectancy Chart 98 EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 9: ...Introduction EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 10: ...e Americas and Taiwan but an optional accessory in other areas 430 mm 16 9 349 mm 13 7 Front View Side View 100 mm 100 mm 100 mm 100 mm 3 9 630 mm 24 8 700 mm 27 6 740 mm 29 1 489 mm 19 3 498mm 19 6 3 9 638 mm 25 1 740 mm 29 1 3 9 3 9 430 mm 16 9 349 mm 13 7 Front View with Option 100 mm 100 mm 3 9 630 mm 24 8 638 mm 25 1 740 mm 29 1 3 9 Side View with Option 100 mm 100 mm 500 mm 19 7 509mm 20 0 3...

Страница 11: ...ome familiar with them Front View 1 Output tray 2 Control panel 3 Front cover 4 Tray 1 Multipurpose tray 5 Power switch 6 Top cover 7 Transfer belt unit 8 Fuser unit 9 Fuser separator levers 10 Drum cartridge 11 Toner cartridge carousel con taining 4 toner cartridges C M Y and K 12 Toner cartridge 1 2 3 4 6 5 7 9 10 11 8 9 12 10 EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 12: ...Getting Acquainted with Your Printer 4 Rear View 1 USB port Front View with Option 1 Dust cover 1 1 EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 13: ...y 4 Toner indicators 5 Cancel key About the Indicators The indicators use five types of signals Off On Slow blinking 1 blink every 2 seconds Blinking 1 blink per second Rapid blinking 2 blinks per second Ready Error Cancel Y M C K Rotate Toner 1 2 3 4 5 EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 14: ...t None Rapid blink ing Off Warming up None Calibration Blinking Off Processing data None Printing On On Initializing power on None Canceling a print job Slow blinking Off Power save mode None On Slow blinking Drum near end Prepare the new drum cartridge On Blinking Drum end Replace the drum cartridge Toner indicator orange Condition Action Slow blinking Toner near empty Prepare the new toner cartr...

Страница 15: ...ting refer to How do I manually duplex on page 41 Continuing a Print Job after an Error Message You can continue a print job after correcting the following types of errors No more media in the tray Media of a different format than that set in the printer driver was fed into the printer For details on the error messages refer to Indicator Messages on page 70 1 Check that one of the above errors has...

Страница 16: ...EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 17: ...About the Software EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 18: ...These drivers give you access to all of the printer features including finishing and advanced layout See also Displaying Printer Driver Settings on page 12 Printer Driver for Windows Me 98SE Utilities Use Benefit Status Display From the Status Display the current status of this printer such as its consumables and error information can be checked For details refer to Working with the Status Display...

Страница 19: ...Windows XP Server 2003 128 MB Windows 2000 ME 98 SE 64 MB CD ROM DVD drive I O interface USB 2 0 compliant port If the printer is connected via USB 1 1 printing at 2400 600 dpi may not be possible in some cases This printer supports printing at 2400 600 dpi using a USB 2 0 interface This printer cannot be used as a shared printer Selecting Driver Defaults Before you start working with your printer...

Страница 20: ... the Properties dialog box Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2500W Printer Driver if necessary 1 From the Start menu choose Programs Windows XP All Programs then KONICA MINOLTA magicolor 2500W Utilities and then KONICA MINOLTA magicolor 2500W Uninstall 2 In the Uninstall window select the KONICA MINOLTA magicolor 2500W Then click Uninstall 3 The ...

Страница 21: ...ay the Printers directory 2 Display the printer driver settings Windows 2000 Right click the KONICA MINOLTA magicolor 2500W printer icon and choose Printing Preferences Windows Me 98SE Right click the magicolor 2500W printer icon and choose Properties then select Printer Properties EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 22: ... the help Easy Set Click Save to save the current settings Specify a Name and Comment to access the settings for use again later Name Type in the name of the settings to be saved Comment Add a simple comment to the settings to be saved Afterward the saved settings can be selected from the drop down list To change the registered settings click Edit Select Defaults from the drop down list to reset t...

Страница 23: ...n the Quality tab is selected Default Click this button to reset the settings to their defaults This button does not appear on the Version tab When this button is clicked the settings in the displayed dialog box are reset to their defaults The settings on other tabs are not changed Basic Tab The Basic Tab allows you to Specify the orientation of the media Specify the size of the original document ...

Страница 24: ...t be adjusted to match the specified settings The Overlay Tab allows you to Select the form to use Add edit or delete overlay files Print the form on all pages or only the first page Watermark Tab The Watermark Tab allows you to Specify whether to print in color or grayscale Add edit or delete watermarks Print the watermark on the background Lighten the density of the watermark Print the watermark...

Страница 25: ...17 Specify the color matching for printing documents Specify the resolution for the printout Version Tab The Version Tab allows you to view information about the printer driver EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 26: ...EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 27: ...Using the Status Display EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 28: ...e of the Status Display Window From the Display menu choose Status Reduce to decrease the size of the window From the Display menu choose Status Expand to increase the size of the window Using the Status Display When the background of the printer graphic is green the printer is in standby mode or a job is printing normally When the background of the printer graphic is red or yellow there is an err...

Страница 29: ...ntinue If the Auto Continue check box is selected print ing can continue even if the media size set in the printer driver is different from the size of the media loaded in the tray z Auto Toner Replace Specifies whether or not printing stops when the toner becomes empty If the Auto Toner Replace check box is selected printing stops when the toner becomes empty and the empty toner car tridge moves ...

Страница 30: ...ccurred Closing the Status Display To close the Status Display from the File menu choose Exit If you click the X button in the upper right corner of the Status Display window to close the window the Status Display remains available at the bottom right of the taskbar Double click the icon to open the Sta tus Display window again Wait at least 5 seconds before opening the Status Display again after ...

Страница 31: ...Using Media EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 32: ... x 322 3 Government Letter 8 0 x 10 5 203 2 x 266 7 Statement 5 5 x 8 5 140 0 x 216 0 UK Quarto 8 0 x 10 0 203 2 x 254 0 Custom Size Minimum 3 54 x 7 78 90 0 x 198 0 Custom Size Maximum 8 5 x 14 0 216 0 x 356 0 J Postcard 3 9 x 5 8 100 0 x 148 0 Double Postcard 5 8 x7 9 148 0 x 200 0 Envelope C5 6 4 x 9 0 162 0 x 229 0 Envelope C6 4 5 x 6 4 114 0 x 162 0 Envelope Com10 4 125 x 9 5 104 8 x 241 3 En...

Страница 33: ...with a processed surface such as carbon paper digitally gloss coated media and colored paper that has been treated Carbon backed Unapproved iron on transfer media such as heat sensitive paper heat pressure paper and heat press transfer paper Cold water transfer paper Pressure sensitive Designed specifically for inkjet printers such as superfine paper glossy film and postcards Already been printed ...

Страница 34: ...ape paper clips staples ribbons hooks or buttons Acidic Any other media that is not approved Thick Stock Paper thicker than 90 g m2 24 lb bond is referred to as thick stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift 43 lb bond is also referred to as 90 lb index stock DO NOT use thick stock that is Mixed with any other media in the trays as thi...

Страница 35: ...ed rollers the gummed area on the flaps may seal Using envelopes with emulsion based glue avoids this problem Approved for laser printing Dry DO NOT use envelopes that have Sticky flaps Tape seals metal clasps paper clips fasteners or peel off strips for seal ing Transparent windows Too rough of a surface Material that will melt vaporize offset discolor or emit dangerous fumes Been presealed Capac...

Страница 36: ...ithin your application Try printing your data on a sheet of plain paper first to check placement Check your application documentation for more information on printing labels Use label sheets that are Approved for laser printers DO NOT use label sheets that Have labels that easily peel off Have backing sheets that have peeled away or have exposed adhesive Labels may stick to the fuser causing them ...

Страница 37: ...hat are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored may result in media mis feeds If the postcard is warped press on the warped area before putting it in Tray 1 Capacity Tray 1 Up to 50 sheets depending on their size and thickness Orientation Face up Driver Media Type Letterhead Weight 60 to 90 g m 16 to 24 lb bond Capacity Tray 1 Up to 50 postcards dependin...

Страница 38: ...ay to avoid static buildup You can print continuously with transparencies However this could affect the media feed depending on the media quality static buildup and printing envi ronment Format the information to be printed on the transparencies within your appli cation Try printing your data on a sheet of plain paper first to check place ment If you have problems feeding 50 sheets try loading onl...

Страница 39: ...s up to 4 mm 0 157 from the edges of the media Each media size has a specific image able area the maximum area on which the printer can print clearly and without distortion This area is subject to both hardware limits the physical media size and the margins required by the printer and software constraints the amount of memory available for the full page frame buffer The guaranteed imageable printa...

Страница 40: ... Margins Margins are set through your application Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose If you choose a standard format you may lose part of your image due to imageable area constraints If you can cus tom size your page in your application use those sizes given for the imagea ble area for optimum...

Страница 41: ...t plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media mis feeds Tray 1 Multipurpo...

Страница 42: ...to pro vide more space between them 3 Load the paper face up in the tray Do not load paper above the M mark Up to 200 sheets 80 g m2 22 lb of plain paper can be loaded into the tray at one time EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 43: ...r Media When loading media other than plain paper set the media mode for exam ple Envelope Label Thick Stock or Transparency in the driver for optimum print quality Loading Envelopes 1 Open Tray 1 2 Remove any media in the tray EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 44: ... that all air is removed and make sure that the folds of the flaps are firmly pressed other wise the envelopes may become wrinkled or a media misfeed may occur Up to 10 envelopes can be loaded into the tray at one time For envelopes with the flap along the long edge load the envelopes with the flap toward the left of the printer EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 45: ...ges of the envelopes 6 Pull the lever and then open the top cover If there is paper in the output tray remove it and then fold up the out put tray before opening the top cover Do not touch the transfer belt EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 46: ...n the fuser unit Note Since a media misfeed or decreased print quality may occur be sure to return the levers on the fuser unit to the setting for plain paper before printing on media other than envelopes EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 47: ...n media other than envelopes be sure to move the fuser separator levers on the fuser unit to its original position Loading Label Sheets Postcards Thick Stock Transparencies 1 Open Tray 1 2 Remove any media in the tray EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 48: ...des to pro vide more space between them 4 Load the media face up in the tray Up to 50 sheets can be loaded into the tray at one time 5 Slide the media guides against the edges of the media EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 49: ...nd print all pages 3 After printing one side remove the remaining paper from Tray 1 4 Remove the single sided print outs from the output tray and then insert them into Tray 1 printed side down Align the edges of the paper removed from the output tray and then be sure that the paper is flat when it is loaded into the tray Media misfeeds may occur if the edges of the paper are not aligned or the pap...

Страница 50: ...w do I store media Keep media on a flat level surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding If media has been removed from its wrapper place it in its original pack aging and store in a cool dark place on a level surface Avoid moisture excessive humidity direct sunlight excessive ...

Страница 51: ...Replacing Consumables EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 52: ...self Install only new toner cartridges in your printer If a used toner car tridge is installed the indicator message will not clear and the supplies status in the Status Display will not be updated The toner is nontoxic If you get toner on your skin wash it off with cool water and a mild soap If you get toner on your clothes lightly dust them off as best as you can If some toner remains on your cl...

Страница 53: ...01 Standard Capacity Toner Cartridge Magenta M 1710589 002 Standard Capacity Toner Cartridge Cyan C 1710589 003 High Capacity Toner Cartridge Black K 1710589 004 High Capacity Toner Cartridge Yellow Y 1710589 005 High Capacity Toner Cartridge Magenta M 1710589 006 High Capacity Toner Cartridge Cyan C 1710589 007 AP A00V 041 Standard Capacity Toner Cartridge Yellow Y 1710590 001 Standard Capacity T...

Страница 54: ...oner Cartridge Cyan C 1710587 003 High Capacity Toner Cartridge Black K 1710587 004 High Capacity Toner Cartridge Yellow Y 1710587 005 High Capacity Toner Cartridge Magenta M 1710587 006 High Capacity Toner Cartridge Cyan C 1710587 007 Printer Type Printer Part Number Toner Cartridge Type Toner Cartridge Part Number EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 55: ...rtridge is moved from a cold place to a warm humid place condensation may occur degrading print quality Allow the toner to adapt to the environment for about one hour before use Level during handling and storage Do not hold stand or store cartridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally distributed Away from salty air and corrosive gas...

Страница 56: ...s selected printing stops when the toner is empty and the empty toner cartridge moves so that it can be replaced Skip to step 3 2 Press the Rotate Toner key The lit indicator for the cyan toner goes off and then the toner cartridge carousel rotates When the cyan toner cartridge is positioned so that it can be replaced the indicator for the cyan toner lights up again Press the Rotate Toner key once...

Страница 57: ...re opening the top cover Do not touch the transfer belt 4 Check that the toner cartridge to be replaced has been moved to the front and then open the front cover You can identify the toner cartridge by the color of the handle and by the let ter molded into the han dle C cyan M magenta Y yellow and K black EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 58: ...otate the carousel with force otherwise it may be damaged Note Dispose of the empty toner cartridge according to your local regulations Do not burn the toner cartridge 6 Prepare a new toner cartridge 7 Shake the cartridge a few times to distribute the toner Make sure that the toner roller cover is securely attached before shaking the toner cartridge EDNord Istedgade 37A 9000 AAlborg telefon 963335...

Страница 59: ...he toner cartridge with its hold ers and then insert the car tridge Before inserting the toner cartridge make sure that the color of the toner car tridge to be installed is the same as the label on the toner cartridge carou sel 10 Press down on the toner car tridge until it snaps into place EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 60: ...utomatically moves the next empty toner cartridge so that it can be replaced If there are no more empty toner cartridges the printer warms up then is automatically reset to be ready to print 13 Press the Cancel key to reset the printer and clear the indicator message If no operation is performed for 30 seconds after the top cover is closed the printer automatically resets The printer must complete...

Страница 61: ...n the output tray remove it and then fold up the out put tray before opening the top cover Do not touch the transfer belt 2 Carefully pull out the drum car tridge Note Dispose of the used drum cartridge according to your local regulations Do not burn the drum cartridge EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 62: ...Consumables 54 3 Prepare the new drum cartridge Do not touch the PC drum on the drum car tridge 4 Install the new drum cartridge 5 Carefully close the top cover EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 63: ...a calibration cycle less than 2 minutes after the drum cartridge has been replaced If you open a cover before the printer is reset the calibration stops then starts over again after the cover is closed EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 64: ...EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 65: ...Maintaining the Printer EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 66: ...t side cover is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside of the printer or removing media mis feeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the printer Use a soft cloth to clean the printer Never spray cleaning solution directly on the printer s surface the spray could penetrate throu...

Страница 67: ...e the print quality to deteriorate Keep media in the output tray at a minimum level If the media is stocked too high your printer may experience media misfeeds and excessive media curl Keep the printer level to avoid toner spillage When lifting the printer grasp the areas shown in the figure If you get toner on your skin wash it off with cool water and a mild soap CAUTION If you get toner in your ...

Страница 68: ...ter CAUTION Be sure to turn off the printer and unplug the power cord before cleaning Exterior Ready Error Cancel Y M C K Rotate Toner Control Panel Ventilation Grille Filter Printer Exterior EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 69: ...ns 1 Pull the lever and then open the top cover If there is paper in the output tray remove it and then fold up the out put tray before opening the top cover Do not touch the transfer belt 2 Slowly pull out the drum car tridge EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 70: ...l and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 3 Clean the media feed rollers by wiping them with a soft dry cloth BOTTOM EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 71: ...Cleaning the Printer 63 4 Clean the laser lens by wiping it with a soft dry cloth 5 Reinstall the drum cartridge BOTTOM EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 72: ... the top cover Storing the Printer Note If this printer is not to be used for an extended period of time store the printer with the fuser separator levers raised set to the envelope position EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 73: ...nce a media misfeed or decreased print quality may occur be sure to return the levers on the fuser unit to the setting for plain paper before printing on media other than envelopes EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 74: ...EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 75: ...Troubleshooting EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 76: ...e you to the proper sources for help Preventing media misfeeds Page 69 Understanding the media path Page 70 Indicator Messages Page 70 Clearing media misfeeds Page 73 Solving problems with media misfeeds Page 79 Solving other problems Page 81 Solving problems with printing quality Page 84 EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 77: ... printer damage You load the media printing side up in the tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side Avoid Media that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together Fanning transparencies since this causes static Loading more than one type size weight of media in a tray a...

Страница 78: ...ovide information about your printer and help you locate each problem Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status return to Ready Ready indicator green Error indicator orange Condition Action Blinking Blinking Communication Error Check the printer cable Print Over run Turn off the printer After a few seconds turn on the...

Страница 79: ...rint the back of the paper during man ual duplex printing Insert the paper so that the back can be printed and then press the Cancel key less than 5 seconds For details refer to Manual Duplexing on page 41 Off Blinking Media empty Load media into Tray 1 Media jam Clear the jam close the covers and then continue with the print job The drum cartridge or toner cartridge is not installed Install the d...

Страница 80: ...e corrected by a customer service engineer Ready indicator green Error indicator orange Condition Action Off Rapid blink ing Fatal error Turn the printer off then on again If the problem persists contact your vendor or authorized ser vice provider EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 81: ...e sure not to spill any toner inside the printer CAUTION Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap CAUTION If you get toner in yo...

Страница 82: ...ver and then open the top cover If there is paper in the output tray remove it and then fold up the out put tray before opening the top cover Do not touch the transfer belt 2 Slowly pull out the drum car tridge EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 83: ... horizontal and place it where it will not become dirty Do not leave the drum cartridge removed for more than 15 minutes and do not place the removed drum cartridge in a location where it would be exposed to direct light such as sunlight 3 Push the fuser separator levers back as far as possible EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 84: ...Clearing Media Misfeeds 76 4 Remove any misfed media EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 85: ...Clearing Media Misfeeds 77 5 Return the fuser separator levers to their original positions 6 Reinstall the drum cartridge EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 86: ...Clearing Media Misfeeds 78 7 Carefully close the top cover EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 87: ...n the printer Recheck the media path and make sure that you have removed all of the misfed media Media is misfeeding The media is not cor rectly positioned in the tray Remove the misfed media and reposi tion the media properly in the tray The number of sheets in the tray exceeds the maximum allowed Remove the excess media and reload the correct number of sheets in the tray The media guides are not...

Страница 88: ...lected static elec tricity in the tray Remove the transparencies and load them in Tray 1 one sheet at a time Do not fan transparencies before loading them Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Media Specifications on page 24 for supported size The media feed roller is dirty Clean the media feed roller For more details refer to Interior...

Страница 89: ...ica tions listed in appendix A Technical Specifications Printing takes too much time The printer is set to a slow printing mode for example thick stock or transpar ency It takes more time to print with special media When using regular paper make sure that the media type is set properly in the driver The printer is set to power saving mode It takes time for printing to start in power saving mode Th...

Страница 90: ... not correctly plugged into the outlet Turn off the printer confirm that the power cord is correctly plugged into the outlet and then turn on the printer A system error occurred Contact Technical Support with the error information With N up on multiple cop ies the out put is incorrect Both the driver and the application have been set for collation For N up on multiple copies choose Collate only in...

Страница 91: ...nformation Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Media Specifications on page 24 for supported sizes and types For a complete list of approved media go to www printer konicaminolta com Envelopes are being printed with the fuser separator levers in the plain paper posi tion Before printing envelopes place the fuser separator levers in t...

Страница 92: ...for media storage Remove the moist media and replace it with new dry media The media set in the printer driver mis matches the media loaded in the printer Load the correct media in the printer The power source does not match the printer specifications Use a power source with the proper specifications Several sheets are being fed at the same time Remove the media from the tray and check for static ...

Страница 93: ...dia There is not much toner left in the car tridge Replace the toner cartridge One or more of the toner cartridges are defective Remove the toner cartridge and check for damage If it is damaged replace it Media type is set incorrectly When printing envelopes labels post cards thick stock or transparencies specify the appropriate media type in the printer driver Image is too dark One or more of the...

Страница 94: ...rinter on a flat hard level sur face not to exceed 1 slant in any direction Irregular print or mot tled image appears The media is moist from humidity Adjust the humidity in the media stor age area Remove the moist media and replace it with new dry media Unsupported media wrong size thick ness type etc is being used Use KONICA MINOLTA approved media See Media Specifications on page 24 for supporte...

Страница 95: ...es are defective or installed incorrectly Remove the toner cartridge and check for damage If it is damaged replace it The fuser separator levers are adjusted for envelope printing Return the fuser separator levers to the plain paper setting There are toner smudges on the back side of the page whether or not it has been duplexed The media transfer roller is dirty Clean the media transfer roller If ...

Страница 96: ... cartridge and check for damage If it is damaged replace it Lateral lines or bands appear on image The printer is not level Put the printer on a flat hard level sur face not to exceed 1 slant in any direction The media path is dirty with toner Print several sheets and the excess toner should disappear One or more of the toner cartridges are defective Remove the toner cartridge and check for damage...

Страница 97: ...ve the toner cartridge and check for damage If it is damaged replace it The media is moist from humidity Remove the moist media and replace it with new dry media Line art does not print in color The line art setting for 2400 x 600 dpi requires Color Match ing to be turned off In the driver go to Properties Quality and choose Off in the Color Matching If you want color lower the resolution to 1200 ...

Страница 98: ...EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 99: ...Installing Accessories EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 100: ...er is attached to Tray 1 the media is protected from dust and operating noises from printing are reduced We recommend that the dust cover remain attached when this printer is used Depending on the sales region the dust cover is not included with this printer If necessary purchase this part from your sales representa tive Installing the Dust Cover 1 Open Tray 1 2 Install the dust cover EDNord Isted...

Страница 101: ...Loading Media in Tray 1 with the Dust Cover installed 1 Remove the lid from the dust cover and then open the front panel of the dust cover 2 Slide the media guides to pro vide more space between them EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 102: ... more than 10 envelopes or 50 sheets of labels post cards thick stock or transparencies at one time 4 Slide the media guides against the edges of the media 5 Close the front panel of the dust cover and then reattach the lid to the dust cover EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 103: ...Appendix EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 104: ...61000 3 2 EN 61000 3 3 EN 55024 China model GB 9254 class B GB 17625 1 Australian model AS NZS CISPR22 classB Type Desktop full color laser beam printer Printing system Dual laser diodes and polygon mirror Developing system Mono component development system Resolution 2400 dpi 600 dpi 1200 dpi 600 dpi or 600 dpi 600 dpi First print Monochrome 14 0 seconds for A4 Letter plain paper Full color 23 0 ...

Страница 105: ...nvelope 10 envelopes Label Postcard Thick Stock Transparency 50 sheets Output capacity Output tray 200 sheets A4 Letter Operating temperature 10 to 35 C 50 to 95 F Operating humidity 15 to 85 Power supply 110 to 127 V 50 to 60 Hz 220 to 240 V 50 to 60 Hz Power consumption 100 V 120 V 1100 W 220 to 240 V 1100 W Energy Saver Mode 5 W or less Amperage 110 to 127 V 11 A or less 220 to 240 V 7 A or les...

Страница 106: ...dity of the operating environment Weight Printer 16 1 kg 35 4 lb excluding TC DC and the dust cover 19 4 kg 43 2 lb including TC DC and the dust cover Toner cartridge Standard in box cartridge 0 58 kg 1 28 lb Y M C K Replacement cartridge with toner roller cover Standard capacity 0 63 kg 1 39 lb Y M C High capacity 0 70 kg 1 54 lb Y M C K Interface USB 2 0 compliant Standard memory 32 MB Item Aver...

Страница 107: ...sumables Toner cartridge 44 D Dust cover 92 E Envelope 27 G Glossy 31 I Imageable area 31 Indicator Error messages 70 Service messages 72 Status message 6 L Labels 28 Layout tab 16 Letterhead 29 Loading media 33 EDNord Istedgade 37A 9000 AAlborg telefon 96333500 ...

Страница 108: ...Clearing 73 Media path 70 Preventing 69 N N up 82 O Output tray 42 Overlay printing 82 Overlay tab 16 P Page margins 32 Plain paper 25 Postcard 29 Preventing media misfeeds 69 Print quality 84 Printer Parts 3 Printer driver 14 Setting 12 Q Quality tab 16 S Status display 20 Closing 22 Opening 20 Using 20 T Thick stock 26 Transparency 30 Troubleshooting 67 Media misfeed 79 Nothing is printed 84 Pri...

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