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►TROUBLESHOOTING
The device does not boot
• Make sure the power supply is connected
• Check power supply voltage
I cannot export configuration file
• Make sure your USB drive is working
• Make sure that the file system is FAT32
I get “No signal” message on the screen
• Please check your HDMI cable or the HDMI source device
• Make sure that the HDMI signal complies with the supported standards
The channel number on the list does not appear properly
• Make sure you have selected correct LCN type
• Make sure you have no conflicting LCN numbers
The video of the modulator appears to be from another modulator
• Make sure your Fast Pre-Config ID does not conflict with another unit
The sound is not synchronized with the video
• Please adjust the PCR gap each time until you get the perfect A/V sync
For more queries or advanced troubleshooting, please contact our technical support
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