Edge10 EDGESTORE NAS400, Руководство пользователя, Страница: 137 / 164

Chapter 9: Support
129
Can I do a One Touch Backup or a regular Backup on a protected folder or
file on my Windows PC?
No. Windows does not allow SmartSYNC to access protected folders and
files. If you want to perform a backup, you must first disable protection on
your folders and files.
Which FTP clients are compatible with the EdgeStore’s FTP server?
Edge10 recommends FTP clients that support Unicode, such as Filezilla or
Smart FTP for Windows, Filezilla for Linux, and Transmit v3.5.5 for
Macintosh.
If your FTP client does not support Unicode, you have two choices:
•
Use only ASCII characters to name your shared folders.
• Set your EdgeStore for double-byte character encoding. See page 73.
I cannot find the DLNA Server tab under Protocol Control in EASM.
You must download and install the DLNA plug-in on your EdgeStore to
access this feature. See “Installing Application Plug-ins” on page 145.
Can I move the disk drives from one EdgeStore to a different EdgeStore?
Yes. However, to access the RAID Volume on the new EdgeStore, you must
run the Recover function. When EdgeStore’s memory does not match the
RAID Volume on the disk drives, the RAID Volume is considered
invalid and
the Recover function becomes available. See “Responding to an Invalid
RAID Volume” on page 114.
I set up email alert recipients but they never receive any messages.
In most cases, you must setup SMTP authentication in order for your alert
messages to pass your SMTP server. See “Setting up SMTP Authentication”
on page 92.
Can EdgeStore handle jumbo frames?
Yes. But you must set the maximum frame size in EASM. See “Working with
Jumbo Frames” on page 89.