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Chapter 8: Troubleshooting

125

Figure 9. Reset button and System Status LED

Resolving a Windows Firewall Issue

If you a running a personal firewall on your Windows PC, the firewall might
prevent the you from accessing the EdgeStore over your network.

Follow this procedure to add an exception for the EdgeStore:
1.

From the Windows Start menu, choose

Settings

, then

Network Connections

The Network Connections window opens.

Right-click

Local Area Connection

and choose

Properties

from the popup

menu.
The local Area Connection properties dialog box opens.

Click the

Advanced

tab.

Click the

Settings

button.

Reset button

System Status

LED

Содержание EDGESTORE NAS400

Страница 1: ...EDGESTORE NAS400 User Manual Version 1 0...

Страница 2: ...this publication and for damages whether direct indirect incidental consequential or otherwise that may result from such error including but not limited to loss of data or profits Edge10 provides thi...

Страница 3: ...12 Setting up the EdgeStore 13 Connecting to EASM 17 Browser Support 17 Finding the EdgeStore s IP Address 17 EASM in your Browser 18 EASM in SmartSYNC 19 Shutting Down the EdgeStore 20 Chapter 3 Conn...

Страница 4: ...cords 53 Performing a Backup 53 Viewing Your Backup Folders 54 Performing a Restore 55 Scheduling a Backup 56 Modifying a Backup Schedule 57 Deleting a Backup Schedule 57 Setting the Default Browser f...

Страница 5: ...eting a Folder 76 Setting up Windows Sharing for a Folder 77 Setting up UNIX and Linux Sharing for a Folder 77 Setting up FTP Sharing for a Folder 78 Managing RAID Volumes 79 Viewing RAID Volume Statu...

Страница 6: ...talling an Application Plug in 93 Enabling and Disabling the Buzzer 94 Viewing UPS Status 94 Setting up a UPS 95 Managing Services 96 Setting System Date and Time 96 Running the Network Time Protocol...

Страница 7: ...RAID Volume 114 Responding to an Invalid RAID Volume 114 Checking File System Status in EASM 115 Rebuilding the File System 116 Checking the Event Log in EASM 116 Responding to Events 117 Checking Enc...

Страница 8: ...Manual viii Appendix B Maintenance 143 Upgrading the Firmware 143 Rebooting the EdgeStore 144 Installing Application Plug ins 145 Connection Problems After Restart 146 Appendix C GNU General Public L...

Страница 9: ...trator can manage access privileges for greater security Multiple backup and synchronization functions protect your data About This Manual This Product Manual describes how to setup use and maintain t...

Страница 10: ...AFP protocol FTP clients through the FTP protocol DLNA clients through UPnP protocol with an optional plug in Up to 16 concurrent connections Key Benefits Easy to use browser based management interfac...

Страница 11: ...tatus polled every 15 minutes Online capacity expansion RAID Level Migration Hot spare drives RAID Volume rebuilding Gigabyte rounding Background rebuilding RAID level support RAID 0 1 5 and 10 Large...

Страница 12: ...osh Client OS Support Microsoft Windows Vista Business Enterprise and Ultimate Server 2003 XP Professional 2000 Supports Intel IA32 AMD64 and Intel EM64T platforms UNIX Linux Red Hat Enterprise Linux...

Страница 13: ...g items EdgeStore NAS400 Unit Quick Start Guide Screws for disk drives 16 including 4 spares Ethernet cable 1 5m 4 9 ft Power cord CD with NAS Setup Wizard SmartSYNC software and Configuration Tool Pr...

Страница 14: ...Rear View Disk Drive Drive Carrier Disk Activity LED Power Button Ethernet Activity LED One Touch Backup Button Disk Status LED Note This EdgeStore is shown without the front door System Status LED Po...

Страница 15: ...rough the holes in the drive carrier and into the sides of the disk drive Install only the counter sink screws supplied with the EdgeStore Install four screws per drive Snug each screw Be careful not...

Страница 16: ...eps one time Installing the Software When you install the software onto your Windows PC three new items are added to the Windows Start menu SmartWizard Sets up the EdgeStore SmartSYNC Connects your PC...

Страница 17: ...Installation and Setup 9 The first installer screen appears 4 Click the Next button to begin installation The License Agreement screen appears 5 Click the I accept the terms option then click the Nex...

Страница 18: ...screen appears 6 Type a user name and organization name into the respective fields or leave them unchanged to accept the default entries Click the Install option for Anyone who uses this computer all...

Страница 19: ...nd Setup 11 The Ready to Install screen appears 7 Click the Install button to proceed with installation When the installation is finished the final installation screen appears 8 Click to Finish button...

Страница 20: ...system configuration screen appears 2 From the Language dropdown menu choose the language you prefer 3 From the Scan Network Interface dropdown menu choose the IP address for the network where you in...

Страница 21: ...oosing a language dropdown menu choose the language you prefer 3 Choose an Initiation Mode Click the Express Mode option if ALL of these conditions apply You have a DHCP server on your network with ad...

Страница 22: ...address manually You want maximum capacity RAID 0 Volume You want to set date and time manually The rest of the setup instructions describe Express mode For setup instructions using Advanced mode see...

Страница 23: ...rd field then click OK The password is case sensitive The Select a Device Name screen appears 7 Select a Device Name drive letter to represent the default folder on the EdgeStore as a network drive on...

Страница 24: ...ther System Message appears 9 Click OK to finish the system initiation The Wizard creates a RAID Volume and a default folder called Public If two disk drives are installed in your EdgeStore the Wizard...

Страница 25: ...ss the EdgeStore in your browser you must know the EdgeStore s IP address Use SmartSYNC for this purpose 1 From the Windows Start menu choose Programs then Edge10 NAS Utility and then SmartSYNC 2 To o...

Страница 26: ...The IP address you type into your browser will be different EASM uses an HTTP connection http Enter the EdgeStore s IP address 192 168 1 110 Together your entry looks like this http 192 168 1 110 The...

Страница 27: ...erver Information tab displayed 2 Click the Open GUI button right Your default browser starts and the EASM login screen displays 3 Type the user name and password in the respective fields then click t...

Страница 28: ...nd hold the power button for five seconds See Figure 3 The system status LED turns red then goes dark To restart the EdgeStore press the power button again Figure 3 Press and hold the Power button for...

Страница 29: ...ake the folder a network drive on your PC To use the EdgeStore as a print server you must connect the USB printer enable EdgeStore s print server and set up printing on your PC Setting up a Network Dr...

Страница 30: ...See Finding the EdgeStore s IP Address on page 17 The EdgeStore appears in the search results list 4 Double click the EdgeStore to show the Public folder and any other folders you have created EdgeSt...

Страница 31: ...folder you want and choose Map Network Drive from the dropdown menu The Map Network Drive dialog box appears 6 In the Map Network Drive dialog box choose a drive letter and click the Finish button 7...

Страница 32: ...e EdgeStore from a UNIX or Linux PC you must configure the EdgeStore to communicate with UNIX and Linux On the Windows PC 1 Start EASM See EASM in your Browser on page 18 or EASM in SmartSYNC on page...

Страница 33: ...x Linux box then click the OK button The UNIX Linux file sharing enables UNIX and Linux PCs to access folders on the EdgeStore In this case access is given for the PUBLIC folder 8 Click the Sharing Se...

Страница 34: ...d during setup See page 13 If you created another volume or folder use their names 4 Change to the EdgeStore directory Type cd EdgeStore and press Enter You can now copy files to and from the folder o...

Страница 35: ...are case sensitive Leave the Domain field blank The folder opens You can now copy files to and from the folder on the EdgeStore Setting up a Network Drive on a Macintosh PC Before you can access the...

Страница 36: ...osh protocol enables Macintosh PCs to connect to EdgeStore 5 Click the File Sharing icon in the Tree 6 Click the Modify tab 7 Check the Macintosh box then click the OK button The Macintosh file sharin...

Страница 37: ...shown below is only an example The IP address you type in the dialog box on your Macintosh will be different See Finding the EdgeStore s IP Address on page 17 Click the button to add this IP address...

Страница 38: ...0 User Manual 30 Note that the EdgeStore NAS400 is identified by its server name 4 In the Select the volumes dialog box click the folder you want then click the OK button 5 In the Welcome screen click...

Страница 39: ...tore Connecting a USB Printer to EdgeStore To connect a USB printer to the EdgeStore 1 Set up your printer according to the printer s Setup Guide or User Manual 2 Install the printer drivers onto your...

Страница 40: ...lick the Printer Server tab 7 Click the Enable option button beside Printer Server 8 Click the OK button to save your settings Setting up Windows Printing To set up printing on a Windows PC 1 On the W...

Страница 41: ...espective fields then click the OK button The default user name is admin The default password is admin The user name and password are case sensitive 5 Right click the usbptr1 icon folder and choose Co...

Страница 42: ...then Printers and Faxes The Printers and Faxes screen appears The usbptr1 is the USB printer on the EdgeStore Setting up Linux Printing This procedure is for a RedHat Enterprise Linux 4 configuration...

Страница 43: ...5 From the Select a queue type dropdown menu choose Network Windows SMB 6 Scroll the list and click the triangle icon beside EdgeStore Note that the EdgeStore NAS400 is identified by its server name U...

Страница 44: ...en click the OK button The user name and password are case sensitive The Printer Model dialog box opens 8 From the dropdown menu choose the manufacturer of your printer From the model list highlight t...

Страница 45: ...ces 2 Double click the Print Fax icon 3 Click the Setup Printers button 4 In the Printer List click the Add icon The Printer List displays a new panel 5 In the new panel from the popup menus choose Wi...

Страница 46: ...min The default password is admin The user name and password are case sensitive The printer list displays a new panel 8 Highlight the USBPTR01 in the list USBPRT01 represents the USB printer connected...

Страница 47: ...the EdgeStore If you have a USB memory stick attach it directly to one of the USB connections or use a USB cable whichever is more convenient The USB drive or memory stick appears as a folder called...

Страница 48: ...emory Stick on page 83 Windows PC The USB drive appears as a folder on the EdgeStore when you create a network drive on a Windows PC Follow the procedure Setting up a Network Drive on a Windows PC on...

Страница 49: ...Setting up a Network Drive on a UNIX or Linux PC on page 24 but choose the USBDISK folder instead of the PUBLIC folder Macintosh PC The USB drive appears as a folder on the EdgeStore when you create a...

Страница 50: ...To disconnect a USB drive or memory stick from the EdgeStore 1 Be sure that no files on the USB drive or memory stick are still open 2 Unplug the USB drive or memory stick from the EdgeStore The EdgeS...

Страница 51: ...SmartSYNC Enabling One Touch Backup To enable One Touch Backup on the EdgeStore 1 On the Windows PC start EASM See EASM in your Browser on page 18 or EASM in SmartSYNC on page 19 2 In the Tree click...

Страница 52: ...e window verify the Destination The destination is a letter typically Z Y or X which represents a network drive on your PC and a specific folder on the EdgeStore 5 In the folder list click the icons t...

Страница 53: ...se weekly choose the time of day and day of the week in the hour 24 hour clock minutes and day dropdown menus 10 Click the Finish button Your Backup Schedule appears in the Schedule tab Performing a O...

Страница 54: ...C desktop double click the My Computer icon 2 Under Network Drives double click the EdgeStore 3 On the EdgeStore find the BACKUP folder The BACKUP folder contains the results of the One Touch Backup f...

Страница 55: ...ch as Z Y or X 3 In the Folder List click the folders that contain the backup files you want to restore Caution The Restore function will overwrite files in the destination folder on your PC If the ba...

Страница 56: ...estore location Original location The same folder on your PC from which the files were copied for the backup Select a restore location A folder on your PC that you specify 5 Click the Start button The...

Страница 57: ...iewing the Event Log page 58 After installation the SmartSYNC utility starts automatically in the background on your Windows PC SmartSYNC does not run on UNIX Linux or Macintosh PCs Opening the SmartS...

Страница 58: ...e following actions Log out of Windows then log in again From the Windows Start menu choose Programs then Edge10 NAS Utility and then SmartSYNC Displaying the EdgeStores on your Network To display a l...

Страница 59: ...name and password in the respective fields then click the Login button The default user name is admin The default password is admin The user name and password are case sensitive For more information a...

Страница 60: ...t then click the Connect Network Drive button right The Connect Network Drive dialog box appears 3 Choose the Device Name and Share Folder from the dropdown menus The Device Name list begins with Z an...

Страница 61: ...kup copies folders from your PC to the EdgeStore Also see Chapter 4 One Touch Backup on page 43 To perform a backup of a selected folder 1 Open the SmartSYNC window 2 Highlight a server in the Server...

Страница 62: ...settings When you are ready perform the backup click the Backup button right Viewing Your Backup Folders To view your backup folders on the EdgeStore 1 On the Windows desktop double click the My Compu...

Страница 63: ...d 6 Optional If you chose a new Restore location click the Browse button right navigate to the destination you want highlight the destination folder then click the Open button to choose the folder 7 I...

Страница 64: ...your PC 6 Click the folder you want to backup A checkmark appears beside the selected folder The backup will include the folder you select and all subfolders 7 Click the Next button 8 Choose a Schedul...

Страница 65: ...You can change source folders time and day settings for a scheduled Backup To modify a Backup Schedule 1 Open the SmartSYNC window 2 Click the Schedule tab 3 In the Schedule list highlight the schedul...

Страница 66: ...tab 3 From the Type menu choose the type of events you want to display All All events Info Information events only Error Error events only Clearing the Event Log To clear the Event Log 1 Open the Smar...

Страница 67: ...vices page 70 Managing RAID Volumes page 79 Managing Backups page 84 Managing the Network Connection page 88 Making Management Settings page 91 Managing Services page 96 Connecting to EASM The Edge10...

Страница 68: ...shown below is only an example The IP address you type into your browser will be different EASM uses an HTTP connection http Enter the EdgeStore s IP address 192 168 1 110 Together your entry looks l...

Страница 69: ...artSYNC opens with the Server Information tab displayed 2 Click the Open GUI button right Your default browser starts and the EASM login screen displays 3 Type the user name and password in the respec...

Страница 70: ...efer Navigating in EASM The Tree is the primary navigation tool in EASM Categories of functions listed with a sign before the icon Icons for specific functions are listed under the categories Click th...

Страница 71: ...s a DCHP server with addresses available Configure using Specify an IP address Choose this option if you want to set the IP address and other network setting manually 5 If you chose the Configure usin...

Страница 72: ...the field provided check the boxes of the services you expect to use with this folder then click the Add button Add more folders as required 16 Click the Next button to continue The Step 5 screen appe...

Страница 73: ...e 68 Viewing a List of Users To view the list of Users 1 In the Tree click the beside the Users Groups icon 2 Click the User Management icon A list of users appears on the Information tab Creating a U...

Страница 74: ...you want to change 5 Type a new password into the fields provided 6 Click the OK button Deleting a User You cannot delete the Administrator or the Guest To delete any other user 1 In the Tree click th...

Страница 75: ...members to a group 1 In the Tree click the beside the Users Groups icon 2 Click the Group Management icon 3 Click the Group Members tab 4 From the dropdown menu choose a group to which you want to ad...

Страница 76: ...Quota icon A list of users and groups and the following data appear on the screen Currently assigned quotas Free space Used space Setting Quotas Quotas are portions of storage space that you assign t...

Страница 77: ...Quota type a number into the field provided This number represents how many MB of data the user or group can access 7 Click the OK button Note If you set different size quotas for the user and the gr...

Страница 78: ...r a Folder page 78 Setting up Windows Access Follow this procedure to set up access from a Windows PC 1 In the Tree click the beside the File Print icon 2 Click the Protocol Control icon 3 Click the W...

Страница 79: ...the EdgeStore on page 21 for information about the settings that you must make on your PC Setting up UNIX Linux Access Follow this procedure to set up access from a UNIX or Linux PC 1 In the Tree clic...

Страница 80: ...ick the OK button to save your settings You can now access the folder you chose from a UNIX or Linux PC See Chapter 3 Connecting to the EdgeStore on page 21 for information about the settings that you...

Страница 81: ...range is 1024 to 65535 Be sure the port numbers you enter are enabled on your firewall and server In active mode the FTP server uses port 20 for the data port 7 Optional If your FTP client uses doubl...

Страница 82: ...lient on the network where the EdgeStore is connected and use the EdgeStore to play image audio and AV media You must install the optional DLNA plug in before you can make this setting and use the UPn...

Страница 83: ...ders appears in the Information tab Modifying Folder Services Services enable different types of PCs to access your folders Use this function to add or remove a service for a specific folder To modify...

Страница 84: ...m a Windows PC see Setting up Windows Sharing for a Folder on page 77 To access the new folder from a UNIX or Linux PC see Setting up UNIX and Linux Sharing for a Folder on page 77 To make the folder...

Страница 85: ...ndows service is running for this folder See Setting up Windows Access on page 70 Setting up UNIX and Linux Sharing for a Folder UNIX and Linux sharing designates which UNIX and Linux PCs can access t...

Страница 86: ...ree click the beside the File Print icon 2 Click the Sharing Setup icon 3 Click the FTP Sharing tab 4 From the Volume dropdown menu choose the RAID Volume containing the folder you want to modify 5 Fr...

Страница 87: ...RAID File System icon 2 Click the RAID Management icon The RAID Status tab displays the current RAID system and its status RAID Name The name of your RAID automatically assigned when it was created RA...

Страница 88: ...rnal USB Drive or Memory Stick on page 83 You must have unassigned disk drives in your EdgeStore to create a new RAID To create a new RAID Volume 1 In the Tree click the beside the RAID File System ic...

Страница 89: ...ide the RAID File System icon 2 Click the RAID Management icon 3 Click the Modify tab 4 From the Current Volume dropdown menu choose the RAID Volume which you want to modify 5 In the Migrate to RAID L...

Страница 90: ...me is deleted the EdgeStore reboots automatically When the EdgeStore is fully booted The System Status LED turns green right The buzzer beeps one time if the buzzer is enabled 7 Close your browser the...

Страница 91: ...on page 21 for more information Formatting an External USB Drive or Memory Stick This option only appears when EdgeStore does not recognize the file system on the USB drive or memory stick To format...

Страница 92: ...Snapshots displays on the Information tab Setting up a Snapshot Backup To setup a Snapshot Backup 1 In the Tree click the beside the Backup icon 2 Click the Snapshot Backup icon 3 Click the Setup tab...

Страница 93: ...s from the dropdown menus 6 Click the OK button The new backup schedule is applied If you have not yet made your Snapshot settings click the Setup tab and make them now Recovering Snapshot Backups The...

Страница 94: ...up Server The IP address of the other EdgeStore on the network Schedule Replication schedule in number of hours daily or weekly Appears on the primary server Setting up NAS Replication To set up NAS r...

Страница 95: ...he week when the NAS Replications happen 7 Click the OK button Enabling One Touch Backup One Touch Backup is a feature that enables you to backup specified folders from your PC to the EdgeStore by pre...

Страница 96: ...on tab Computer Name IP Address Subnet Mask Default Gateway IP Address Primary Domain Name Server IP Address Secondary Domain Name Server IP Address To change these settings click the Setup tab Making...

Страница 97: ...l area network that is larger than the standard 1518 byte size EdgeStore supports jumbo frames up to 9000 bytes On EdgeStore the frame size setting is called Maximum Transmission Unit MTU The default...

Страница 98: ...r to obtain your domain name user name and password Follow this procedure to set up the DDNS service 1 In the Tree click the beside the Network icon 2 Click the Network Setup icon 3 Click the DDNS tab...

Страница 99: ...ervices to enable PCs to access the folders on the EdgeStore and to work as a print server To view Service Status 1 In the Tree click the beside the Management icon 2 Click the Service Status icon The...

Страница 100: ...ormation See your Network Administrator for help with these settings To set up SMTP authentication 1 In the Tree click the beside the Management icon 2 Click the Mail Alert icon 3 Click the Setup tab...

Страница 101: ...l Alert recipient 1 In the Tree click the beside the Management icon 2 Click the Mail Alert icon 3 Click the Add tab 4 In the E Mail Address field type the recipient s email address 5 Click the OK but...

Страница 102: ...agement icon 2 Click the Buzzer icon 3 Click the Disable option button 4 Click the OK button Click the Enable option button then click the OK button to enable the buzzer Viewing UPS Status If you have...

Страница 103: ...the shutdown option you want Disable the EdgeStore will continue to run until the UPS battery is depleted Shutdown when the UPS reaches a set percentage of reserve power Shutdown when the UPS reaches...

Страница 104: ...e In the Tree click the beside the System icon 2 Click the Date Time icon 3 Click the Setup tab 4 From the dropdown menus choose the time and date values 5 Click the OK button Running the Network Time...

Страница 105: ...synchronization are displayed Last Synchronization Time Time and date of the last synchronization Last Synchronization Result OK means success Rebooting the EdgeStore Normally you will only need to r...

Страница 106: ...ystem status LED turns red then goes dark right Restarting the EdgeStore To restart the EdgeStore after a shutdown press the power button on the front of the EdgeStore chassis right When the EdgeStore...

Страница 107: ...re on page 143 CPU model MPC 8343 Network Adapter Gigabit Ethernet Network Flow Inflow and Outflow speeds in bits per second Viewing Enclosure Information To view enclosure information 1 In the Tree c...

Страница 108: ...EdgeStore NAS400 User Manual 100...

Страница 109: ...rform the setup procedure either in the NAS Setup Wizard or the EASM Setup Wizard The benefits of a RAID can include Higher data transfer rates for increased server performance Increased overall stora...

Страница 110: ...cross multiple drives The RAID Volume s data capacity equals the capacity of the smallest disk drive times the number of disk drives For example one 100 GB and three 120 GB drives will form a 400 GB 4...

Страница 111: ...ult Tolerance Moreover if a spare disk drive is present the spare drive will be used as the replacement drive and data will begin to be mirrored to it from the remaining good drive Figure 2 RAID 1 Mir...

Страница 112: ...and web servers Figure 3 RAID 5 Stripes all drives with data and parity information The capacity of a RAID 5 Volume equals the smallest disk drive times the number of disk drives minus one Hence a RA...

Страница 113: ...gether then striped over a second drive pair Figure 4 RAID 10 takes a data mirror on one drive pair and stripes it over two drive pairs The data capacity RAID 10 Volume equals the capacity of the smal...

Страница 114: ...antages Implements a striped disk RAID Volume the data is broken down into blocks and each block is written to a separate disk drive I O performance is greatly improved by spreading the I O load acros...

Страница 115: ...the failed drive in a RAID 0 Volume because of the way in which data is written to the disk drives under RAID 0 A spare drive is not available for a RAID 10 Volume because RAID 10 requires all four d...

Страница 116: ...automatically using the spare drive For RAID 1 RAID 5 and RAID 10 Volumes without a spare drive the RAID Volume will begin to rebuild itself automatically when you remove the failed disk drive and ins...

Страница 117: ...e the migration is running you can still access the folders on your RAID Volume and the data they contain The tables below shows the migration options for a source RAID Volume according to its RAID le...

Страница 118: ...AID 5 A RAID 5 source Volume can migrate to the following target RAID levels RAID 10 A RAID 10 source Volume cannot migrate or add more disk drives Target Requirements RAID 0 Can use same number of di...

Страница 119: ...pter deals problems you might encounter with your EdgeStore and how to resolve them Also see Frequently Asked Questions on page 127 Responding to an Audible Alarm The EdgeStore has two beep patterns S...

Страница 120: ...or file system has failed If your EdgeStore is configured to work with a UPS it will continue to run after a power supply failure Checking Disk Status LEDs The disk status LEDs see Figure 1 report the...

Страница 121: ...e carrier 5 Place the carrier with the new disk drive back into the open slot in the EdgeStore If the failed drive belonged to a RAID Volume the RAID Volume will begin rebuilding as soon as the new dr...

Страница 122: ...113 RAID 0 Volumes go offline after a disk drive failure A RAID 0 Volume cannot be rebuilt All data on the Volume is lost Additional Details about Rebuilds The Rebuild takes several minutes depending...

Страница 123: ...Recover tab click the option button beside the invalid RAID Volume 5 Click the OK button The EdgeStore will reboot itself to update its configuration and recognize the RAID Volume Checking File Syste...

Страница 124: ...ide the RAID File System icon 2 Click the File System Management icon 3 In the File System Status tab click the RAID Volume Critical icon to display the Rebuild File System button 4 Click the Rebuild...

Страница 125: ...s buzzer sounds for serious events that require your attention A list of event categories is shown below File System page 117 NAS Replication page 118 Snapshots page 118 System enclosure page 118 Disk...

Страница 126: ...eplication is done Then try the second replication again NAS replication is failed There is a failed network connection between the two EdgeStores Correct the problem and try again See page 123 Snapsh...

Страница 127: ...ss A LBA error Check the disk drives See page 112 Check the RAID Volume See page 113 Replace the disk drive or rebuild the RAID Volume as needed Task X disk error on disk Y at LBA address with status...

Страница 128: ...ished Normal Migration or Rebuilding on array X aborted at Y RAID Volume Migration or Rebuild was aborted stopped by user action Migration or Rebuilding on array X aborted at Y because of error RAID V...

Страница 129: ...See page 130 Resolving Connections with SmartSYNC The SmartSYNC utility is designed to detect the EdgeStore on your network If SmartSYNC does not detect your EdgeStore check the following items Be su...

Страница 130: ...re is installed 1 Open SmartSYNC In the Windows application tray lower right corner of the screen double click the SmartSYNC icon 2 From the Option menu choose Scan Network Interface 3 In the dropdown...

Страница 131: ...that you are using is operational Switches and hubs have LEDs that light when there is a connection and flash when there is activity Network service connections generally do not have LEDs to verify wh...

Страница 132: ...in EASM See Changing the Administrator s Password on page 65 If you changed the password and then forgot the new password you can reset the EdgeStore to the default password admin Use a straightened p...

Страница 133: ...the EdgeStore over your network Follow this procedure to add an exception for the EdgeStore 1 From the Windows Start menu choose Settings then Network Connections The Network Connections window opens...

Страница 134: ...ption of service field type Edge10 NAS utility 9 In the Name or IP address field type the IP address of the EdgeStore See Finding the EdgeStore s IP Address on page 17 10 In the External Port field ty...

Страница 135: ...P address may cause an IP address conflict on your network Check with your Network Administrator before taking this action If you cannot restore the previous IP address you must create new network dri...

Страница 136: ...pports Unicode so you can use non ASCII characters in your folder names Windows 98 and ME do not support Unicode so they cannot display your folder names properly But you can still access your folders...

Страница 137: ...NA Server tab under Protocol Control in EASM You must download and install the DLNA plug in on your EdgeStore to access this feature See Installing Application Plug ins on page 145 Can I move the disk...

Страница 138: ...of the problem situation System configuration information including motherboard and CPU type hard drive model s SAS SATA ATA ATAPI drives devices and other controllers Technical Support Visit the Edg...

Страница 139: ...ster or maintenance by anyone other than a Edge10 or a Edge10 authorized service center Disclaimer of other warranties This warranty covers only parts and labor and excludes coverage on software items...

Страница 140: ...medy and regardless of whether Edge10 has been advised of the possibility of such damages Edge10 is not an insurer If you desire insurance against such damage you must obtain insurance from another pa...

Страница 141: ...provide you with the necessary instructions You are responsible for the cost of insurance and shipment of the product to Edge10 Note that damage incurred due to improper transport or packaging is not...

Страница 142: ...EdgeStore NAS400 User Manual 134...

Страница 143: ...ck the Express Mode option if ALL of these conditions apply You have a DHCP server on your network with addresses available You want data protection for your disk array You want to use date and time s...

Страница 144: ...g up the EdgeStore on page 13 4 Click Next to continue The Discovering Edge10 NAS screen appears 5 Highlight the EdgeStore you are initiating then click Next to continue The Login dialog box appears 6...

Страница 145: ...A SmartWizard Advanced Mode 137 7 From the dropdown menus choose your Time Zone Year Month Date Time in hours 24 hour clock minutes and seconds Click Next to continue The Making Network Settings scree...

Страница 146: ...ble or you prefer to make your own network settings choose this option Click Next to continue If you chose the automatic option the Protecting Your Data Screen appears Skip to Step 10 If you chose the...

Страница 147: ...way Primary DNS Secondary DNS Click Next to continue The Protecting Your Data Screen appears Note See your Network Administrator for help in making these settings Edge10 suggests that you set the firs...

Страница 148: ...ve your existing file system intact If you checked the Create new storage box choose one of the following options Data Protection Creates a fault tolerant RAID Volume on your EdgeStore If two disk dri...

Страница 149: ...of the disk drives fails Click Next to continue The Assigning a Network Device Name screen appears 11 Select a Device Name or drive letter to represent the EdgeStore as a network drive The list begin...

Страница 150: ...o disk drives are installed in your EdgeStore the Wizard creates a RAID 1 Volume If three or four disk drives are installed the Wizard creates a RAID 5 Volume The Public folder on the EdgeStore appear...

Страница 151: ...terface 2 In the Tree click the beside the Management icon 3 Click the System Upgrade icon 4 From the Volume dropdown menu choose the Volume that has the folder with the firmware image file 5 From the...

Страница 152: ...ck the beside the System icon 2 Click the Reboot Shutdown icon 3 Click the Reboot option 4 Click the OK button 5 In the confirmation box click the OK button The reboot runs automatically When the Edge...

Страница 153: ...he EdgeStore Installing the Plug in File 1 Start the EASM interface 2 In the Tree click the beside the Management icon 3 Click the System Upgrade icon 4 From the Volume dropdown menu choose the Volume...

Страница 154: ...s See Finding the EdgeStore s IP Address on page 21 If the EdgeStore s IP address has changed your previous network drives and printer connections will no longer work Here are two possible solutions Y...

Страница 155: ...cense GPL for the exact terms and conditions of this license at www gnu org The GPL source code incorporated into the product is available for free download at our web site at www edge10 com Subject t...

Страница 156: ...EdgeStore NAS400 User Manual 148...

Страница 157: ...6 BACKUP folder 46 54 backup folder select 54 view 54 backup schedule create 44 delete 57 modify 57 backup server 86 backup software 4 Browser Path 12 browser support 4 17 browser default 58 buttons e...

Страница 158: ...DNS name SMTP server 92 DNS server 63 88 89 139 domain controller 70 domain name AD domain 70 DDNS 90 drive letter 44 drive record delete 53 dynamic domain name server 90 E EASM connect to 59 connect...

Страница 159: ...backup 47 finding EdgeStore s IP address 17 firewall Windows 125 firmware updating 143 folder add 64 76 delete 76 FTP sharing 78 folder cont names 128 protected 43 56 select for backup 44 54 services...

Страница 160: ...sion unit MTU 89 media 75 media formats 75 memory stick format 128 formatting 83 view 83 migrate a RAID Volume 81 mirror RAID 103 106 mirror stripe RAID 105 107 modify folder services 75 My Network Pl...

Страница 161: ...wall 127 plug ins installing 145 power button 121 power status 99 power connecting to 8 primary server 86 print server setup 32 74 printer name in Linux 35 printing Linux 34 Macintosh 37 Windows 32 pr...

Страница 162: ...es enable 64 settings network 88 quota 68 setup FTP access 73 Linux printing 34 Macintosh access 72 setup cont Macintosh printing 37 NAS replication schedule 86 print server 32 print server access 74...

Страница 163: ...43 UPnP protocol 74 145 UPS 112 setup 95 view 94 USB drive connect 39 disconnect 42 file formats 39 formatting 83 RAID Volume on 80 USB drive cont view 83 Windows shortcuts 128 USB printer connecting...

Страница 164: ...EdgeStore NAS400 User Manual 156 W Windows AD domain 70 firewall issue 125 setup access 70 setup network drive 21 setup sharing 77 workgroup 71...

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