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The alarm function will not
work
•
When the alarm is set to go off, you must be viewing the
calendar for it to function.
I can’t view photos, play
videos, or listen to music
•
Refer to the supported file formats in the “Before Using
the Digital Picture Frame” section and ensure you are
using the correct file types.
•
Check that at least one image, video, or music file exists
on the media card.
My settings never save
when I turn the frame off
•
The frame’s internal battery retains settings such as
time, date, slideshow settings, etc. Turn the battery
switch to the ON position (located under the door on the
back of the frame) if you wish to retain your settings.
No sound
•
The volume is muted.
•
The volume is set to the lowest level.
Small or distorted images
or videos
•
Low video or image resolution. Try playing a file with a
better quality resolution.
Video playback is choppy
and/or skips
•
Media card speed may be too slow; try a higher speed
card.
For additional support with this product, please visit
www.edgetechcorp.com/support
For more help specifically with setting up and using the Wi-Fi features of your, visit
www.edgetechcorp.com/wififramehelp
