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Overview
Installation
Operation
Maintenance
Warranty
Warranty
The following faults are excluded from this warranty: :
•
Abnormal environmental conditions
:
:
•
Various damage caused by impact or dropping during handling after leaving the factory..
•
Placing the appliance in a place exposed to frost or bad weather (damp, aggressive or poorly
ventilated environments).
•
Use of water with aggressiveness criteria as defined by DTU Plumbing 60 - 1 additive 4 hot water
(chlorine rate, sulfates, calcium, resistivity and total alkali level)..
•
Water with Th < 15° f.
•
Water pressure higher than 0,5 MPa (5 bar).
•
Electrical power with significant voltage spikes (mains, lightning, etc.).
•
Damage from undetectable problems caused by choice of location (places difficult to access) and
that could have been avoided if the appliance were repaired immediately.
•
Installation does not comply with regulations, standards, professional rules, especially:
•
Safety unit distant or rendered inoperative (pressure reducing valve, non return valve or valve, ...,
placed upstream of the safety group).
•
Missing or incorrectly fitted new safety unit NF-D 36-401 or equivalent, modification of calibration,
etc. …
•
Missing dielectric union (cast iron, steel or insulating) on hot water connection pipes, leading to
their corrosion.
•
Faulty electrical connection ( NF C 15-100 or equivalent ): incorrect grounding, inadequate cable
section, connection of flexible cables without metal terminations, failure to respect connection
diagrams specified by the Manufacturer.
•
Powering up the appliance without first filling it (dry heating).
•
Placing the appliance without consideration of manual instructions.
•
External corrosion caused by poor sealing on pipes.
•
Installation of a circulation loop.
•
Wrong parameter setting for a ducted installation.
•
Duct configuration not compliant to our instructions.
•
Faulty maintenance: :
•
Abnormal scaling of heating elements or safety units.
•
No maintenance of safety unit, leading to excess pressure.
•
No cleaning of evaporator or condensate evacuation.
•
Modification of original equipment, without notifying constructor, or use of spare parts not
recommended by manufacturer.
1. Scope of warranty application.
A device being allegedly the origin of a damage has to remain on the place of installation for an
expert visit, the person supporting the damage has to inform his insurance.
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