18
EN
No.
Malfunction
Possible Causes
Solutions
1
DEEBOT is not charging.
DEEBOT is not switched ON.
Switch ON DEEBOT.
DEEBOT has not connected to the Docking Station.
Be sure that the robot’s Charging Contacts have connected to
the Docking Station Pins.
The Power Cord is not connected to the Docking Station.
Make sure the Power Cord is firmly connected to the Docking
Station.
The Docking Station is not connected to the power
supply.
Make sure the Docking Station is connected to the power
supply.
The battery is completely discharged.
Please contact Customer Care for help.
2
DEEBOT cannot return to the
Docking Station.
The Docking Station is not correctly connected.
Make sure the Docking Station is correctly connected.
The Docking Station is manually moved during the
cleaning.
It is suggested not to move the Docking Station during the
cleaning.
DEEBOT is paused for more than 90 minutes.
It is suggested not to pause DEEBOT for more than 90 minutes.
DEEBOT did not start cleaning from the Docking Station.
Make sure DEEBOT starts cleaning from the Docking Station.
3
DEEBOT gets stuck while
working and stops.
DEEBOT is tangled with something on the
floor (electrical wires, curtains, carpet fringing, etc.).
DEEBOT will try various ways to free itself. If it is unsuccessful,
manually remove the obstacles and restart.
DEEBOT might be stuck under furniture with an entrance
of similar height.
Please set a physical barrier, or set a Virtual Boundary in the
ECOVACS HOME App.
Troubleshooting
Содержание DBX12
Страница 1: ...Instruction Manual...
Страница 11: ...11 EN Attach Washable Mopping Pad 3 4 Dry Contacts Thoroughly 5 Install OZMO Pro 6 Start Cleaning Click...
Страница 14: ...14 EN 4 6 5 7 Maintain Dust Bin and Filters 3 1 2...
Страница 15: ...15 EN Maintain Main Brush and Side Brushes Main Brush Side Brushes...