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21

EN

No.

Malfunction

Possible Causes

Solutions

1

DEEBOT is not charging.

DEEBOT is not switched ON.

Switch ON DEEBOT.

DEEBOT has not connected to the Charging 

Dock.

Be sure that the robot’s Charging Contacts have 

connected to the Charging Dock Pins.

The battery is completely discharged.

Re-activate the battery. Switch ON DEEBOT. Place 

DEEBOT on the Charging Dock by hand, remove after 

charging for 3 minutes, repeat 3 times; then charge 

normally.

2

DEEBOT cannot return to the 

Charging Dock.

The Charging Dock is not correctly placed.

Refer to section 3.2 to correctly place the Charging Dock.

3

DEEBOT gets stuck while 

working and stops.

DEEBOT is tangled with something on the floor 

(electrical wires, curtains, carpet fringing, etc.).

DEEBOT will try various ways to free itself. If it is 

unsuccessful, manually remove the obstacles and restart.

4

DEEBOT returns to the 

Charging Dock before it has 

finished cleaning.

When the battery gets low, DEEBOT 

automatically switches to Return to Charger 

Mode and returns to the Charging Dock to 

recharge itself.

This is normal. No solution necessary.

Working time varies according to floor 

surface, room complexity and the Cleaning 

Mode selected.

This is normal. No solution necessary.

6. Troubleshooting

Содержание DEEBOT 500

Страница 1: ...Instruction Manual ...

Страница 2: ...d you encounter situations that have not been properly addressed in this Instruction Manual please contact our Customer Service Center where a technician will be able to help you with your specific problem or question For more information please visit the ECOVACS ROBOTICS official website www ecovacs com The company reserves the right to make technological and or design changes to this product for...

Страница 3: ...EN 1 Important Safety Instructions 4 2 Package Contents 8 3 Operating and Programming 11 4 Maintenance 16 5 Indicator Light and Alarm Sounds 20 6 Troubleshooting 21 7 Technical Specifications 23 Contents ...

Страница 4: ...e to keep the unit from falling Make sure the physical barrier is not a trip hazard 5 Only use as described in this manual Only use attachments recommended or sold by the manufacturer 6 Please make sure your power supply voltage matches the power voltage marked on the Charging Dock 7 For INDOOR household use ONLY Do not use the Appliance in outdoor commercial or industrial environments 8 Non recha...

Страница 5: ... pull power cord around sharp edges or corners Do not run Appliance over the power cord Keep power cord away from hot surfaces 20 If the power cord is damaged it must be replaced by the manufacturer or its service agent in order to avoid a hazard 21 Do not use the Charging Dock if it is damaged 22 Do not use with a damaged power cord or receptacle Do not use the Appliance or Charging Dock if it is...

Страница 6: ...Charging Dock 33 WARNING For the purposes of recharging the battery only use the detachable supply unit DK18C 190060H Y provided with this appliance 1 Important Safety Instructions 34 The Remote Control requires two non rechargeable AAA batteries To replace the battery of the Remote Control please turn over the Remote Control press and remove its Battery Cover Remove the batteries and insert the n...

Страница 7: ...ing Station making sure the Charging Contacts on DEEBOT and the Docking Station Pins make a connection Press and hold the AUTO Mode Button on the robot for 10 seconds until DEEBOT emits 3 beeps To enable Wi Fi module on DEEBOT power the robot OFF and then power ON The Wi Fi module is turned on when DEEBOT is restarted detachable supply unit ...

Страница 8: ... Function Cleaning Tool Remote Control with Batteries Instruction Manual Quick Start Guide 2 Package Contents Note Figures and illustrations are for reference only and may differ from actual product appearance Product design and specifications are subject to changes without notice ...

Страница 9: ...mper 2 3 Product Diagram Robot AUTO Mode Button Wi Fi Indicator Power Switch Reset Button Dust Bin Release Button Anti Drop Sensors Main Brush Option Dust Bin Charging Contacts Universal Wheel Side Brushes Bottom View 2 Package Contents ...

Страница 10: ... Power Indicator Light Power Adapter Power Adapter Port START PAUSE Button Edge Cleaning Button Charging Dock Pins Direction Control Buttons Spot Cleaning Mode Button Return to Charger Mode Button Charging Dock Remote Control ...

Страница 11: ...ding water It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge Remove power cords and small objects from the floor that the robot could be obstructed by 3 1 Notes Before Cleaning Tidy up the area to be cleaned by putting furniture such as chairs in their proper place 3 Operating and Programming ...

Страница 12: ...ip 2 Plug in Adapter 3 Charging Dock Placement 4 Install Side Brushes 5 Power ON 3 2 Preparation Note When DEEBOT completes the cleaning cycle or when battery power gets low DEEBOT automatically returns to the Charging Dock to recharge itself 6 Charge DEEBOT ...

Страница 13: ...3 Selecting Cleaning Mode 1 AUTO Cleaning Mode A Random Cleaning Pattern optimized for carpets will be selected by default 3 Operating and Programming 2 Spot Cleaning Mode Less than 3 minutes 3 Edge Cleaning Mode ...

Страница 14: ...All the functions mentioned above can be enabled on the App Download ECOVACS App to access more features including Edge Cleaning Scheduled Cleaning etc iOS 9 0 or later Android 4 0 or later 2 OR 4 Return to Charging Dock 3s ECOVACS HOME ...

Страница 15: ...Control Panel stops glowing after the robot is paused for a few minutes Press the AUTO Mode Button on DEEBOT to wake up the robot 3 Power OFF Note When DEEBOT is not working it is recommended to keep it switched ON and charging OR 2 Wake Up Press the AUTO button on DEEBOT to wake it up OR ...

Страница 16: ...ng and maintenance tasks on DEEBOT turn the robot OFF and unplug the Charging Dock Dust Bin 4 1 Dust Bin and Filters 1 2 3 Filter Net Sponge Filter High Efficiency Filter Dust Bin Dust Bin Release Button Dust Bin Cover 4 Maintenance ...

Страница 17: ...17 EN Main Brush 4 2 Main Brush and Side Brushes Note A Multi Function Cleaning Tool is provided for easy maintenance Handle with care this cleaning tool has sharp edges 1 4 2 5 3 4 Maintenance ...

Страница 18: ...18 EN 4 Maintenance 4 3 Other Components Side Brushes 1 2 3 ...

Страница 19: ... maintenance Handle with care this cleaning tool has sharp edges Note ECOVACS manufactures various replacement parts and fittings Please contact Customer Service for more information on replacement parts Robot Part Maintenance Frequency Replacement Frequency Side Brush Once every 2 weeks Every 3 6 months Main Brush Once per week Every 6 12 months Sponge Filter High Efficiency Filter Once per week ...

Страница 20: ...TE The robot is charging AUTO Mode Button flashes WHITE The robot has low battery AUTO Mode Button glows a solid RED The robot has a problem AUTO Mode Button flashes RED Alarm Sound Problems Solution One Beep Main Brush or Side Brush is tangled Clean Main Brush or Side Brush as mentioned in Section 4 Maintenance Continuous Beeps The Robot is suspended or the Driving Wheels are tangled Put the Robo...

Страница 21: ...correctly placed Refer to section 3 2 to correctly place the Charging Dock 3 DEEBOT gets stuck while working and stops DEEBOT is tangled with something on the floor electrical wires curtains carpet fringing etc DEEBOT will try various ways to free itself If it is unsuccessful manually remove the obstacles and restart 4 DEEBOT returns to the Charging Dock before it has finished cleaning When the ba...

Страница 22: ...Clean the robot s Suction Intake Side Brushes and the Main Brush as described in Section 4 6 DEEBOT does not clean the whole area The cleaning area is not tidy Remove small objects from the floor and tidy up the cleaning area before DEEBOT starts cleaning 7 DEEBOT is not able to connect to the home Wi Fi network Incorrect home Wi Fi username or password entered Enter the correct home Wi Fi usernam...

Страница 23: ...nput 100 240V 50 60Hz 0 5A Rated Output 19V 0 6A Remote Control Model RC1633 Input Voltage 3V Frequency Bands and power Operating frequency 2412MHz 2472MHz Maximum transmitting power 19 dBm Note Technical and design specifications may be changed for continuous product improvement This equipment should be operated with a minimum distance of 20cm between the radiator and your body ...

Страница 24: ...DC3G 033 IM2019R00 Ecovacs Robotics Co Ltd No 18 You Xiang Road Wuzhong District Suzhou City Jiangsu Province P R China ...

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