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If fire bricks have just split, they do not need replacing. The bricks only need replacing
when they have fully crumbled away exposing the stoves rear or sides. Fire bricks are fully
heat resistant but can easily split if struck with a log or other similarly hard object.
GUARANTEE
The main body of your stove is guaranteed for 5 years. This does not include broken glass,
Crazed glass, fire bricks, door seals, grates, ash pans, paint and over-firing.
Incorrect use or installation not carried out by a registered HETAS installer will void the
guarantee. The only exceptions will be if the install has been signed off by your local
authority. Please keep hold of the invoice as this will be requested if a claim is started. If
this is not provided upon request, we will not be able to escalate your claim. The guarantee
will begin from the sale date on the invoice and we do not cover any cost incurred when
removing faulty appliances or installing new ones, even if it has been proven that the stove
is faulty. For full guarantee details please visit
