10
Troubleshooting - What to look for first.
1. I have plugged in the unit, turned "ON" the power switch and nothing happens…
what's wrong?
• Make sure the electrical outlet is capable of providing power to the unit.
• Check the lint screen located at the back of the machine to ensure that the safety
switch activator clip depresses the safety switch.
• Check to see if the proper fuse is installed and that it is serviceable.
• Ensure that the fuse cap is completely seated and secured in its receptacle.
2. The fan is operating although the unit won't produce any ozone…what's wrong?
• Check the EcoTech Purification Plate(s) for serviceability. If they are cracked
or broken, the ozone plate(s) will require replacement. Ensure maintenance
procedures required for the ozone plate(s) have been performed according to the
"Maintenance" section (page 8-9) of this Owner's Manual. Order new plates from
your Dealer.
• Electrical stainless steel contacts are not contacting the screen portion of the
EcoTech Purification Plate(s). Inspect the unit for any loose connections.
• Do not attempt to disassemble the unit, due to the Limited Warranty of the product.
3. The
EcoTech Purification Plate
(s) are making a noise, have a burning smell, and/or
appear to arc or spark. What is the problem?
• Plate is most likely cracked. Refer to the answers for question # 2, as it would
apply to this question also.
4. What are the most typical application problems?
•
Symptom
: A belief that the proper equipment is placed in the environment and the
equipment appears unsuccessful.
Problem: Lack of air movement, improper placement of the unit.
•
Symptom
: Strong odors still remain with the environment after placement.
Problem: Lack of ozone, improper placement of the unit.
•
Symptom
: A strong odor of ozone is present within the environment.
Problem: Too much ozone accumulation within the environment, as a result of
improper purifier control setting, and / or lack of air movement.
