EcoNet
®
Smart Thermostat User Guide
22
Service (con’t)
Support (Menu > Service > Support)
Support –
Allows you to input your contact information for your preferred
contractor or install professional (company name, phone number and email
address), so that it’s always available should you run into any issues. Simply use
the on-screen keyboard to enter the appropriate contact information. Any contact
information you enter will also be available in the EcoNet App
2
.
Note:
You should always contact your preferred contractor or install professional regarding alerts/
alarms, performance issues or other questions specific to your equipment.
Additionally, the WiFi and App Support phone number is permanently stored for
easy access. EcoNet Support is available for help with WiFi connectivity, App
issues and basic operation of the EcoNet Smart thermostat.
Equipment (Menu > Service > Equip.)
Equip. –
Displays the model, serial number and software version of all your
connected equipment.
71
47%
68
OFF
Dining Room
Zone 3
Away
Backlight Enabled?
Outside Temp Selection?
BACK
Basic Settings
Internet
Yes
36
UNITS
34
Group 1
Refrigeration
!
61%
72
Basement
Zone 4
85
80
Zoning System Test
T957_O Low Refrigerant Pressure
BACK
Installer Checkout
Linearize Dampers
21
status: Setting airflow
CFM: 840
54
75
44%
80
65
Away
Resume Schedule
71
Home
44%
70
80
Cooling to
Phone:
8004342794
BACK
Service Contact Info
Wi-Fi and App Support: 800-434-2794
Company:
Company Name
E-mail:
Contractor E-mail
71
47%
68
OFF
Dining Room
Zone 3
Away
Backlight Enabled?
Outside Temp Selection?
BACK
Basic Settings
Internet
Yes
36
UNITS
34
Group 1
Refrigeration
!
61%
72
Basement
Zone 4
85
80
Zoning System Test
T957_O Low Refrigerant Pressure
BACK
Installer Checkout
Linearize Dampers
21
status: Setting airflow
CFM: 840
54
75
44%
80
65
Away
Resume Schedule
71
Home
44%
70
80
Cooling to
BACK
Equipment Information
Thermostat SW Version . . . . . . . . . . AC-RHUI-03-00-27
Furnace Model Number. . . . . . . . . . . R98VA100M521USA
Furnace Serial Number . . . . . . . . . . . W301717130
Furnace SW Version. . . . . . . . . . . . . . S9242F2020 3.03 1.02
Outdoor Unit Model Number. . . . . . . RP2024AJVCA
Outdoor Unit Serial Number . . . . . . . W211742802
Outdoor Unit SW Version. . . . . . . . . . AC-VSHP-00-01-57
71
47%
68
OFF
Dining Room
Zone 3
Away
Backlight Enabled?
Outside Temp Selection?
BACK
Basic Settings
Internet
Yes
36
UNITS
34
Group 1
Refrigeration
!
61%
72
Basement
Zone 4
85
80
Zoning System Test
T957_O Low Refrigerant Pressure
BACK
Installer Checkout
Linearize Dampers
21
status: Setting airflow
CFM: 840
54
75
44%
80
65
Away
Resume Schedule
71
Home
44%
70
80
Cooling to
BACK
Service
History
Alerts
Equip.
Support
Current
71
47%
68
OFF
Dining Room
Zone 3
Away
Backlight Enabled?
Outside Temp Selection?
BACK
Basic Settings
Internet
Yes
36
UNITS
34
Group 1
Refrigeration
!
61%
72
Basement
Zone 4
85
80
Zoning System Test
T957_O Low Refrigerant Pressure
BACK
Installer Checkout
Linearize Dampers
21
status: Setting airflow
CFM: 840
54
75
44%
80
65
Away
Resume Schedule
71
Home
44%
70
80
Cooling to
BACK
Service
History
Alerts
Equip.
Support
Current