7
TROUBLESHOOTING
Problem
Reason
Solution
1. There is no power.
Be sure it is plugged in and that the electrical outlet is working.
2. The set temperature is lower than
the current room temperature.
Set the desired temperature higher than the current temperature to
restart the heater.
3. The room temperature has reached
the temperature set at the thermostat.
1. This is normal. The heater will restart once room
temperature is lower than set temperature.
2. Adjust the thermostat setting if it's not set to your desired
temperature.
4. One of the safety protection devices
had been activated to prevent
overheating.
1. Place the heater in upright position.
2. Check for any obstructions. If you find an obstruction, turn the
heater off.
3. Unplug the heater and wait at least 10 minutes for it to cool down.
4. Carefully remove the obstruction. Plug the heater in and restart it
as described in the OPERATION section.
5. If you still notice the same problem, remove the plug from the
outlet and have the appliance checked by an authorized service
person.
The room is not hot enough.
1. The room is too large.
3. The set temperature is too low.
4. The power setting is too low.
4. Increase the temperature setting.
5. Select the higher power setting.
2. The window is open.
1. Turn on the main heat source of the room.
2. Use more portable heaters.
3. Close the window.
Your heater shuts off
unexpectedly or fails to operate.
Caution: Please do not attempt to open or repair the heater by yourself.
Doing so may void the warranty and could cause damage or personal
injury.
