Appendix A: Troubleshooting Guide
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Appendix A: Troubleshooting Guide
Error code 1628
Follow the instructions at the website below:
http://consumer.installshield.com/kb.asp?id=Q108464
Other error codes
The ones listed above are the most common, but if you get a different error code
try looking at this list for help:
http://consumer.installshield.com/common.asp?source=all
Problem
: You installed your Echo product and restarted Windows. Now,
Windows indicates that it has found new hardware and wants you to install a driver
for it OR you find that one of your other hardware devices is simply not working.
This hardware was working before you installed your Echo product, and the driver
for this hardware was already installed.
Solution:
It is possible that during the installation process you moved an existing
PCI card from one slot to another. Windows keeps track of installed devices, not
only by peripheral type, but also by physical location. In moving a PCI card from
one slot to another, Windows will no longer recognize the card as one for which a
driver is installed. You must re-install the driver for the card that was moved.
Problem
: You are using more than one Echo product at the same time with
Tracktion, but the audio playback doesn’t sound right.
Solution:
This will happen if you have not properly synchronized all of the Echo
products together. For more information on how to synchronize your Echo
products with each other or with other audio hardware, please refer to
“Synchronizing Multiple Devices” in the “Console3” section of this manual.
