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Chapter IV: Common Faults and exclusion 

1. POS device does not boot

If the POS devices cannot boot after repeated pressing of the power switch (POWER) 
when connect to the power, the POS device power light remains off, the fan does not 
operate, and the BIOS beeping is not heard. Generally if any statue above appears, 
it might be POS devices Power supply problems; 
(1) Check the power adapter is plugged, power light indicates the power connection, 
if the light is off, the adapter might be damaged or in protection. Check the power 
outlet and make sure it is 220v power supply, if the adapter is in power protection 
mode, please re-plug the adapter. 
(2) Check the connection between the POS device and the power adapter, and then 
re-boot the machine; 
(3) The using environment of the POS device (such as: high temperature) causes the 
POS  device  automatically  shut  down  in  protection  mode,  please  disconnect  the 
power of the machine to improve the internal environment; 

Содержание EC-1530

Страница 1: ...User Manual EC 1530 All in one Touch POS Terminal...

Страница 2: ...compatibility statement 4 Chapter II Installation Guide 4 2 1 EC 1530 Appearances 4 2 2 The front panel Function definition 2 3 The rear panel I O signs and description 5 Chapter III Instructions for...

Страница 3: ...manual This Manual contains an overview of the installation guide instructions for use Common Faults and exclusion the main technical indicators content and the product warranty commitments You can a...

Страница 4: ...t remove the packaging and allow the computer to restore the natural temperature and avoid heating up too fast to cause the computer to generate the occurrence of frost and condensation that might bri...

Страница 5: ...ment This product is in full compliance with the relevant requirements of the national standards GB 9254 1998 The limits and measurement methods of radio disturbance characteristics of information tec...

Страница 6: ...M 1 3 4 5 6 External serial devices such as mouse fax machines printers equipment etc USB USB interface to connect a USB device LAN1 Connect RJ 45 connector to 100M bps LAN interface enable the device...

Страница 7: ...if you want to change the factory default settings based on customer characteristics boot by DEL to enter the BIOS interface If the message disappears before you respond to you can turn off the machin...

Страница 8: ...Load Ddfault Settings Esc Exit Step 2 Select main Standard CMOS Features Bios information BIOS Vendor Core Version American megatrends 4 6 4 0 Item Help Compliency Project Version Bulit Date andTime...

Страница 9: ...4 Select Boot Boot Configuration Bootup NumLock State Display Logo On Dislabled Boot Option Priorities BOOT OPTION Hard Drive BBS Priorities SATA ST3800 Move Value Enter select F10 Save and Exit F9 lo...

Страница 10: ...sc Exit 3 2 Touch screen driver installation Step 1 Open the installer directory to find the setup exe file double click the installation when apply CD ROM installation the path is shown below Total M...

Страница 11: ...10 Step 2 Double click the installation as the following figure shows click Next to proceed to the next installation Step 3 Install In progress...

Страница 12: ...11 Step 4 Tick install PS 2 interface driver and click Next to proceed installation Step 5 If the touch interface is RS232 tick install RS232 interface driver and click Next to proceed installation...

Страница 13: ...12 Step 6 When choosing the calibrations select NONE click Next to proceed installation Step 7 When installing USB touch please connect the USB controller and USB cable...

Страница 14: ...more touch screen please tick Support multi monitor system Step 9 Select the destination location to store the driver the default path is C Program Files eGalaxtouch we use the default path here click...

Страница 15: ...14 Click Next to proceed to installation Step 10 Check the projects to create a desktop shortcut icon in the following figure...

Страница 16: ...15 After install the driver successfully identify the USB controller card and RS232 control card as the following two figures shows...

Страница 17: ...16 Related touch function setting Touch calibration...

Страница 18: ...17 Touch device line test Touch screen setting...

Страница 19: ...18 Touch device edge correction setting Touch device hardware information display...

Страница 20: ...ower adapter is plugged power light indicates the power connection if the light is off the adapter might be damaged or in protection Check the power outlet and make sure it is 220v power supply if the...

Страница 21: ...tacts are in good condition 2 Check the AC 220V is stable 3 Virus may cause this problem if the hardware parts are normal immediately antivirus to restore the system 4 A sudden power failure or illega...

Страница 22: ...d then install it again Remove the touch driver and then install it again 2 Execute the eGalaxTouch on the desktop check if the COM Port is normally 3 Disconnect the touch cable from COM port and plug...

Страница 23: ...n 4 If the above steps do not solve the problem please contact the products and services center in our company 11 The cursor in the touch screen can only move in a small area or resistive touch screen...

Страница 24: ...are is not found please re check printers and POS device is connected and the printer is available 6 If the above steps do not resolve this problem can only reinstall the operating system 14 USB exter...

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