EATON CORPORATION
Reference Guide & Price Book
Factory
Gold
On-site
On-site
PowerTrust PowerTrust
PowerTrust
PowerTrust
Service Plan Features
Warranty
Gold
Plus
Gold
Gold Plus
Gold
Gold Plus
On-site Gold On-site Gold Plus
Comprehensive coverage of the
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UPS and standard batteries
Telephone technical support
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eNotify Remote Monitoring
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Connectivity support
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Expedited delivery of replacement
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parts, modules and batteries
On-site Start-up
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On-site corrective maintenance
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Guaranteed 24 hr Response
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UPS Preventive Maintenance
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Battery Preventive Maintenance
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1 On-site start-up and corrective maintenance service is 5x8 for Series 5 products; 7x24 for Series 9 products and Ferrups.
2 Unit must be within 100 miles of Eaton established service location to qualify for 24 hr response.
3 Initial start-up serves as the annual PM service for the first year of operation. Subsequent PM services are schedule on request from customer beginning in the second year of operation.
SERVICES SUMMARY
Summary of Eaton Service Plans for Powerware Single-phase UPS Models
Provide the ultimate in uptime by maintaining your Powerware UPS batteries with our
battery replacement program. Eliminate potentially devastating downtime by replacing
batteries before they fail. See the Powerware Replacement Battery price book on the
Powerware Salesweb for the most current battery offerings and pricing.
For additional questions:
800-356-5737
Battery Replacement
