EasyPro Pond Products Limited Warranty
EasyPro Pond Products (“EasyPro”) warrants to the purchaser that this product (“Product”) will be free from any
mechanical or material defects for a period of one year from the date of purchase. Gaskets, impellers and bulbs are
considered wearable items and are not covered under this limited warranty
This warranty only covers properly installed and maintained Products sold by authorized EasyPro Sellers who are
subject to and follow EasyPro’s quality control standards. Please note that because EasyPro is unable to control the
quality of Products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover
Products purchased from unauthorized sellers.
This warranty does not cover normal wear and tear, nor any deterioration suffered through overloading, improper
use, negligence, improper installation, acts of God or accident. Similarly, any modification made by the purchaser to
the Product will cause the warranty to be null and void. This warranty does not cover any cost associated with the
installation or removal of the Product subject to a warranty claim.
All returned items will be inspected to determine cause of failure before a warranty claim is approved.
The exclusive remedies provided hereunder shall, upon EasyPro’s inspection and option, be either repair or
replacement of the Product or parts covered under this warranty.
Making a Claim: A Return Authorization (“RA”) number must first be obtained by calling EasyPro at 800-448-3873 or
via email at [email protected]. It is the purchaser’s responsibility to pay the return shipping charges. Be sure to
include the RA number, original receipt (in the form of an invoice or sales receipt), your name, your return address and
your phone number inside of the package. No warranty claims will be honored without the original receipt that shows that
your purchase was made from an Authorized EasyPro Seller. Ensure the product is properly packaged and insured for the
replacement value. Damage due to improper packaging is the responsibility of the sender.
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING MERCHANTABILITY OF FITNESS FOR A PARTICULAR
PURPOSE ARE HEREBY LIMITED IN DURATION TO THE DURATION OF THE WARRANTY AS DESCRIBED ABOVE.
Some States do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to
you.
EasyPro shall not be held liable for any damages caused by defective components or materials of this Product; or for
loss incurred because of the interruption of service; or any consequential/incidental damages and expenses arising
from the production, sale, use or misuse of this Product. Some States do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
EasyPro shall not be held liable for any loss of fish, plants or any other livestock as a result of any failure or defect of
this Product. This warranty gives you specific legal rights, and you may also have other rights that vary from State to
State.
800-448-3873 • Grant, Michigan
www.easypro.com • [email protected]
9332 • 6/21
Troubleshooting
Before taking any troubleshooting action, disconnect pump from the power
supply.
Does not start
• Make sure power cord is plugged in
• Check outlet GFCI or house circuit breaker
• Improper power supply
Pump is running, no/low spray
• Check pump housing or piping for obstructions
• Check pump housing or impeller for clogs
• Check if impeller is broken or stuck
• Water level is too low with pump sucking air
GFCI breaker tripping
• Power cord may be damaged and getting wet. The cord is not replaceable, so a new unit
will be required.
• Nuisance trip due to improper grounding
• Overloaded circuit
Pump stops
• Ensure pump is clear of obstructions
• Check that the impeller is in good condition. Replace if needed.
• Check power supply
