9813 • 9/21
800-448-3873 • Grant, Michigan
www.easypro.com
Service and Maintenance
1.
Disconnect the transformer from the power supply before service.
2.
All parts of the lighting system should be checked on a regular basis
to make sure the system is functioning properly.
3. All wires should be protected from possible damage from wildlife and other
causes. Damaged wires due to neglect are not covered under warranty.
4. If light output is diminished check the face of the light fixture for debris and
clean if necessary, or use remote control to increase brightness.
5. If lights are not working, be sure the timer on the controller is set to operate
lights when desired.
EasyPro Pond Products Limited Warranty
EasyPro Pond Products (“EasyPro”) warrants to the purchaser that this product ("Product") will be free from
any mechanical or material defects for a period of:
Light fixtures and brackets: three years from the date of purchase
Controller, remote control and cords: one year from the date of purchase
Removal of Quick Connect ends will void warranty. Do not open the controller. There are no serviceable
parts inside the controller and opening the controller will void warranty. This warranty only covers properly
installed and maintained Products sold by authorized EasyPro Sellers who are subject to and follow
EasyPro’s quality control standards. Please note that because EasyPro is unable to control the quality of
Products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover
Products purchased from unauthorized sellers.
This warranty does not cover normal wear and tear, nor any deterioration suffered through overloading,
improper use, negligence, improper installation, acts of God or accident. Similarly, any modification made
by the purchaser to the Product will cause the warranty to be null and void. This warranty does not cover
any cost associated with the installation or removal of the Product subject to a warranty claim.
All returned items will be inspected to determine cause of failure before a warranty claim is approved.
The exclusive remedies provided hereunder shall, upon EasyPro’s inspection and option, be either repair or
replacement of the Product or parts covered under this warranty.
Making a Claim: A Return Authorization (“RA”) number must first be obtained by calling EasyPro at
800-448-3873 or via email at [email protected]. It is the purchaser’s responsibility to pay the return
shipping charges. Be sure to include the RA number, original receipt (in the form of an invoice or sales
receipt), your name, your return address and your phone number inside of the package. No warranty
claims will be honored without the original receipt that shows that your purchase was made from an
Authorized EasyPro Seller. Ensure the product is properly packaged and insured for the replacement
value. Damage due to improper packaging is the responsibility of the sender.
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING MERCHANTABILITY OF FITNESS FOR A PARTICULAR
PURPOSE ARE HEAREBY LIMITED IN DURATION TO THE DURATION OF THE WARRANTY AS DESCRIBED ABOVE.
Some States do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to
you.
EasyPro shall not be held liable for any damages caused by defective components or materials of this Product; or for
loss incurred because of the interruption of service; or any consequential/incidental damages and expenses arising from
the production, sale, use or misuse of this Product. Some States do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
EasyPro shall not be held liable for any loss of fish, plants or any other livestock as a result of any failure or defect of this
Product. This warranty gives you specific legal rights, and you may also have other rights that vary from State to State.
