TROUBLESHOOTING
Problem
Possible Cause
Solution
Burner will not light
Propane Gas Leak
Sudden drop in flow or
reduced flame height
Flame is yellow or orange
or
Irregular flame pattern
or
Fire in venturi or burner
LPG cylinder valve is closed
Coupling nut not fully connected
Low or empty LPG cylinder
Electrode and burner are wet
Failed igniter
Broken electrode or spark
Carbon deposit accumulated
on the burner port or
thermocouple
Obstruction of gas flow
Disconnection between the
burner and LPG cylinder
Coupling nut improper
connection
Gas line worn out
Gas flow regulator is triggered
New burner may have residual
manufacturing oils
Spiderwebs or insect nest in
burner
Bruner ports clogged or
blocked
Gas flow obstruction
Poor alignment of opening to
burner
Ensure the regulator is attached
to the cylinder valve. Open the
valve.
Manually tighten the coupling
nut to the cylinder valve.
Refill or replace the LPG
cylinder
Dry the appliance
Possible part replacement
required
Possible part replacement
required
Clean the burner and
thermocouple
Possible part replacement
required
Ensure the hose is not bent,
tangled, or damaged.
Ensure no connections are
broken.
Manually tighten all
connections.
Gas line must be replaced
Turn o ffthe appliance and
reignite
See p.17 for ignition instruction
Allow the fire pit to operate for
at least 15 minutes. Inspect
after minutes.
Clean burner
Clean burner port
Ensure gas line is not bent and
burner is not clogged with
debris
Ensure the burner is properly
engaged with opening
19
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