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Trouble shooting
If the keyboard is not working correctly, please check the following:
1. The battery is too low. Fully charge the keyboard (no less than 2
hours) for the first time to extend battery life.
2. The keyboard is located within 33 feet from your iPad.
3. You have enabled Bluetooth on your iPad.
I can’t get my Bluetooth connected:
Step 1:
Switch ON/OFF to ON.
Step 2: Press “fn + C” ( Note: Bluetooth indicator light will begin blinking)
Step 3: Toggle Bluetooth On in the Settings app on your iPad.
Step 4: Tap “ Bluetooth keyboard ” under “MY DEVICES” in the Settings.
For the coming use, you just need to open the keyboard and tablet power,
press any key on the keyboard. Then it will automatically connect.
( No need to click“fn + C”again. Otherwise, it will show not connected.)
Can pair before but failed to pair this time:
Step 1:
Delete all the Bluetooth devices on the iPad
(include our keyboard)
Step 2:
Switch off the Bluetooth function and reboot the iPad
Step 3:
Switch the keyboard off and on
Step 4:
Reconnect the keyboard (Repeat the above 'Pairing Steps' )
Guarantee
If you have problems with keyboard usage or improvement opinions,
please do not hesitate to contact us. We would love to get you taken
care of and happy right away! Thank you!!!
