Page 11
For technical questions, please call 1-888-866-5797.
Item 63536 63852
SAFET
y
Op
ERA
TION
M
AINTENAN
c
E
SETU
p
Troubleshooting
problem
possible causes
Likely Solutions
Tool will
not start.
1. Battery Pack not properly
connected.
2. Battery Pack not
properly charged.
3. Battery Pack worn out.
4. Internal damage or wear.
(Carbon brushes or
Trigger, for example.)
1. Remove Battery Pack, make sure there are
no obstructions, clean battery contacts on
tool, reinsert the Battery Pack according to its
shape (it should only fit one way), and press
firmly until the Battery Pack locks in place.
2. Make sure Charger is connected and operating properly.
Give enough time for Battery Pack to recharge properly.
3. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
4. Have technician service tool.
Tool operates
slowly.
1. Forcing tool to work too fast.
2. Battery Pack wearing out.
1. Allow tool to work at its own rate.
2. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
Excessive noise
or rattling.
Internal damage or
wear. (Carbon brushes or
bearings, for example.)
Have technician service tool.
Overheating.
1. Forcing tool to work too fast.
2. Blocked motor housing vents.
1. Allow tool to work at its own rate.
2. Wear ANSI-approved safety goggles and
NIOSH-approved dust mask/respirator while
blowing dust out of motor using compressed air.
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect Battery pack and charger power supply before service.
