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E01.

The initialization of antenna mainboard failed, please check connections of Tx and Rx cables and N-F connectors

also check the antenna mainboard.

E02.

The detection of antenna power failed, please check connections of Tx and Rx cables and N-F connectors.

E06.

The detection of Gyro sensors failed, please check Gyro sensor and cable connection of sensors.

E07.

The detection of EL motor failed, please check the limited sensor, Elevation motor and belt of the EL motor.

E08.

The detection of AZ motor failed, please check the limited sensor, Azimuth motor and belt of the AZ motor.

E12.

The detection of Cross Level motor failed, please check the limit sensor, Cross Level motor and belt of the

Cross Level motor.

E90.

The ﬁrmware of antenna mainboard may be damaged . Please contact the manufacturer to recovery the ﬁrmware.

The parts involved in the above error codes are shown in the ﬁgure below.

Error Code and Solutions

Appendix 3

Troubleshooting Guide

Содержание KINGSAT M8

Страница 1: ...Quick Installation Maritime Microwave Antenna System For Mesh Network M8 www eardatek com...

Страница 2: ...18 16 17 Step 1 Mounting Antenna Step 2 Connection Diagram Step 3 Con rm All Connections Step 4 ACU Setting Procedure Step 5 Antenna Operating Status Step 6 Setting LAT and LNG Step 7 Fixed Station Lo...

Страница 3: ...e 5 Page 9 Page 11 Page 12 Page 13 Done Done Done Done Done Done Done Done Check physical solidness of mast Unpack carton and remove radome Check materials list in the carton Check connecting cables C...

Страница 4: ...en antenna working www eardatek com 2 Step 1 Attention When the antenna working especially transmitting signal make sure 100 keep safe distance 15m far from ADU for radiation hazard Preparation for In...

Страница 5: ...ctions exist with EL range 10 110 Make sure antenna is free of obstructions it can transmit and receive the satellite signal fully The Optimized site is that 360 free of obstruction when pointing to s...

Страница 6: ...st site The optimized site has 1 Minimum vibration better far from engine 2 Keep safe distance to Radar or other RF transmitter aviod fan beam 15 of Radar keep distance to Radar minimum 3m Preparation...

Страница 7: ...om 5 Step 4 Check physical solidness of mast Make sure the mast has 1 Enough height must be free of obstructions 2 Good atness plateau is below 3 0 mm 3 High solidness it can withstand 60kg Preparatio...

Страница 8: ...www eardatek com 6 Installation Site Selection and Case Analysis The following installation cases are the optimal sites Preparation for Installation Part 1 Antenna Installation Site ADU Preparation...

Страница 9: ...to the funnel the radome is easy to get dust then it will decrease RF performance of antenna Installation Site Selection and Case Analysis The following installation cases are not the optimal sites a...

Страница 10: ...d must be far away from obstructions while the height of mounting bracket should be made as high as possible Installation Site Selection and Case Analysis The following installation cases are not the...

Страница 11: ...www eardatek com 9 Step 5 1 Unpack carton and take out the antenna Preparation for Installation Part 1 Antenna Installation Site ADU Preparation...

Страница 12: ...k com 10 Preparation for Installation Part 1 Antenna Installation Site ADU Preparation M8 Fixing bolts position Step 5 2 Remove radome Then remove ALL red xing bolts of safe delivery purpose Bolt1 Bol...

Страница 13: ...www eardatek com 11 Step 6 Check Material List in the carton Preparation for Installation Part 1 Antenna Installation Site ADU Preparation...

Страница 14: ...of antenna 2 15 meter coaxial cable RG6 black color 1 20 meter network cable 2 N F type connecting converter 1 5 meter waterproof tape Preparation for Installation Part 1 Antenna Installation Site AD...

Страница 15: ...for Installation Part 2 ACU and Modem BDU Preparation USB port for upgrading rmware of ACU and debug Indicators show antenna running status 256x64 OLED display shows all status and setting of antenna...

Страница 16: ...4 Mounting antenna with below accessories on the pedestal of mast Installation Step 1 Mounting antenna M8 Flat Washer M8 Spring Washer M8 Hex Nut M8 Flat Washer M8 Hex Nut M8 Spring Washer M8 Bolt fro...

Страница 17: ...cables and make sure connections as below diagram Supplied cables 2 15 meter coaxial cable RG6 black color 1 20 meter network cable Installation Step 2 Connection Diagram Antenna Control Unit Above De...

Страница 18: ...www eardatek com 16 Installation Step 3 Con rm all connections Review all connections Antenna connections Connectors should be sealed with waterproof tape ACU connections Gateway connections...

Страница 19: ...may happen as below shows This means ACU can not communicate with antenna correctly Please check all cable connections whether the TX and RX coaxial cables are connected wrongly or whether the F N RF...

Страница 20: ...gitude and latitude and the GPS icon appears as shown in the gure below At the same time the MODEM communicates with the antenna controller ACU and the OPENAMIP icon ashes This icon must appear it mea...

Страница 21: ...ollows 1 Press OK button and enter the SETTING menu 2 Select LAT and press OK button to enter the latitude of the xed station 3 Select LNG and press OK button to enter the longitude of the xed station...

Страница 22: ...xed Station Locking When the antenna lock the xed station successfully the parameter information and tracking status TRACKING will be shown on display Now the microwave antenna is working correctly an...

Страница 23: ...Antenna TX 48V Power Gateway Base Station Sever Network Maritime Terminal Remote Fixed Station Installation Step 8 Testing Microwave Link 8 1 Use the 20m network cable to connect the antenna network...

Страница 24: ...eardatek com 22 Installation Step 8 Testing Microwave Link 8 2 Connect PC to the gateway and modify the IPv4 attributes to IP Address 10 10 10 40 Subnet Mask 255 0 0 0 and nally click OK button to sa...

Страница 25: ...g Microwave Link Open the CMD window and ping the IP address such as 10 10 10 11 corresponding to the antenna communication mainboard You can also access the remote xed base station server to check wh...

Страница 26: ...Setting Mode ACU Main Menu www eardatek com 24 SETTING1_LAT SETTING3_HGT SETTING2_LNG SETTING4_AZ OFFSET Press OK button on ACU to enter the Setting mode Appendix 1 ACU Operation Guide...

Страница 27: ...ng 2 Search Antenna searching satellite 3 Tracking Antenna tracking satellite 4 Error Communication error followed by an error code For more information see appendix 3 Current longitude and latitude d...

Страница 28: ...latitude of xed station 2 LNG Set the longitude of xed station 3 HGT Set the height of xed station 4 AZ OFFSET Set the azimuth o set angle when manually adjust the antenna to the xed station www earda...

Страница 29: ...rd AP WLAN Gateway Not supplied Re ector Power Microwave Main Board Radome Inside AZ MOTOR Main Gyro Sensor EL Gyro Sensor EL MOTOR CL MOTOR RX TX to Rotary Units Board RotaryJoint TX to BUC Board Fee...

Страница 30: ...distributor Step 2 Copy the rmware to USB ash disk and ensure it is at root directory Step 3 Power o ACU and insert USB to the port on ACU front panel Step 4 Press BACK then press Power don t release...

Страница 31: ...www eardatek com 29 1 Download and install app RemoteWriter on one Android phone from o cial distributor 2 At Setup Mode select 6 SET OTHERS then turn on WIFI Part 2 Upgrade ADU Appendix 2 Upgrade...

Страница 32: ...ait for a few seconds from Updating Resources until Successful Resource Acquisition is displayed The download of the latest rmware from the server is complete 4 Click Connect to Device it shows that w...

Страница 33: ...the rmware list and con rm the rmware version of the current device 6 Select the appropriate rmware version and click the up icon to upgrade 7 The upgrade is complete and con rm whether the version is...

Страница 34: ...he detection of EL motor failed please check the limited sensor Elevation motor and belt of the EL motor E08 The detection of AZ motor failed please check the limited sensor Azimuth motor and belt of...

Страница 35: ...may be damaged should be recovery or replaced E12 Cross Level motor issue Check if CL motor is stuck or belt of CL motor is broken Appendix 3 Troubleshooting Guide E06 Gyro sensor issue Check if the...

Страница 36: ...atek com 34 E08 Azimuth motor issue Check if AZ motor is stuck or belt of AZ motor is broken E07 Elevation motor issue Check if EL motor is stuck or belt of EL motor is broken Appendix 3 Troubleshooti...

Страница 37: ...d limit sensor connectors are loose E06 Check if the connector of gyro sensor is loose E07 Check if cable of elevation motor and limit sensor connectors are loose E12 Check if cable of cross level mot...

Страница 38: ...th angle calculated according to the GPS data of the xed station The GPS icon can be displayed to prove that the antenna GPS module is ok and to obtain longitude and latitude Wait for ve minutes if it...

Страница 39: ...ct here are the steps a Disconnect the coaxial cables between the antenna and ACU and check RX and TX coaxial cables connections with the buzzer of multimeter If RX and TX coaxial cables are broken co...

Страница 40: ...CU disconnected and use the multimeter to measure RX coaxial cable near to the ACU The normal voltage reading is about 5V If the 5V voltage is abnormal check the ACU mainboard d If the voltages of Tx...

Страница 41: ...www eardatek com 39 CASE 3 The status keeps showing Heading what should I do First check if the GPS connector of the antenna mainboard is loose Appendix 3 Troubleshooting Guide...

Страница 42: ...The status keeps showing Heading what should I do Next check if the indicator light of the GPS module lights up If not the GPS mainboard may be faulty Need to contact the manufacturer with help Append...

Страница 43: ...should I do Finally remove the two GPS antennas and use the multimeter to measure the antenna RF interface The normal voltage reading is about 5V If the 5V voltage is abnormal replace the coaxial cabl...

Страница 44: ...plied Re ector Power Microwave Main Board Radome Inside AZ MOTOR Main Gyro Sensor EL Gyro Sensor EL MOTOR CL MOTOR RX TX to Rotary Units Board RotaryJoint TX to BUC Board Feed horn SlipRing ACU Inside...

Страница 45: ...www eardatek com 43 1100mm 1220mm 305mm 305mm Appendix 5 Radome Dimension...

Страница 46: ...al beam width VSWR POL 1 8 Cross pol only Input impedance 50 Front to rear ratio 32dB MAX power 100W H 5 5 V 5 5 Gain 30dBi Antenna Control Unit Dimensions WxDxH 48 2 X 30 X 4 5 cm Display 256 X 64 OL...

Страница 47: ...2 A 86 20 28662868 sales kingsat tech com www kingsat tech com www eardatek com...

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