• You can watch a film of two of our customers installing their energy monitor at
eonenergyfit.com
• Your monitor can work up to 30 metres away from its transmitter (once the
transmitter is connected to your electricity meter) and will even pick up signals
through walls. If you're experiencing low reception, try to position your monitor
in a room not too far away from your meter. It's also useful to stand it
somewhere convenient so you can see it. Remember, you can unplug your
energy monitor and take it to your PC or laptop for when you're wanting to
download your data and use the software, as it won't lose any of its
information.
• If you can’t get to your meter's cables, or have any concerns about fitting the
sensor jaw, you can speak to one of our team by calling 0800 092 9106 and
selecting option 1.
• If your monitor's display shows 'dashes' (----) instead of '0 watts' a minute or so
after connecting the sensor jaw to your meter cable, try following the process
again. If it's still not connecting, call us on 0800 092 9106 and select option 1.
Our advisers are on hand Monday to Friday, 11am to 7pm, and Saturdays 9am to 5pm.
Useful tips
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