UC306W User Guide
UCx 4.5
11-Feb-2015
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Copyright © 2014 E-Metrotel
Global Inc.
6 FAQ
Question: Why can't the phone be re-booted?
Please check the battery. For example, connect the phone to charger and check whether the charging is
normal. Then re-boot.
Question: Why can't I make phone calls?
Make sure the SIP server is correctly configured and registered.
Make sure the wireless network is correctly configured and accessable
Check the numbers dialed
Question: Why is there no network signal?
Check the availability of a usable AP
Check the setting of AP, such as SSID, WEP key, etc.
Check whether correct working channels are set (default channels are 1, 6 and 11)
Question: Why is the phone unable to roam?
The roaming function of UC306W is limited to APs with the same SSID. If you roam to an AP coverage area
with a different SSID, you have to reset the user name and password of SSID.
Question: How to improve the roaming effect of the UC306W phone?
The UC306W supports automatic roaming. To optimize and improve the roaming effect, consider the
following measures in your planning:
Set the phone to work in two non-adjacent channels (such as 1,6 or 1,11,etc.)
Set the phone to use static IP address
Question: How to improve voice quality?
Control the number of PTT groups within 2 under the same network, otherwise it may cause network
congestion and lower voice quality
Set the AP wireless parameter DTIM to be 1
