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LIMITED WARRANTY
This warrants to the original purchaser that this product is free from defects in material and
workmanship as of the date of purchase and that it will, under normal use and proper care, remain so
for one year from the date of purchase. Missing or initially defective parts will be replaced free of
charge during the period of this limited warranty. If parts are unavailable, comparable replacement or
refund will be given. The original dated sales receipt is required for all warranty claims. This warranty
does not cover damage which has occurred during transport from the point of purchase to the
consumer’s home. This warranty does not cover glass, light bulbs, remote controls, or batteries.
This product is for residential use only. Any and all commercial use of this product voids all
warranties, and frees the manufacturer from all liability. Read and understand all assembly and
operating instructions, and all safety information and warnings, before use. The following will void this
warranty: Damage caused from tampering with, modifying, or altering the fireplace insert in any
manner; Damage due to incorrect assembly, improper care, misuse, or abuse; Damage from being
used with the wrong power source; Water damage; Damage caused from this insert being used
outdoors; Damage caused from this insert being used for excessive periods of time; Damage caused
by the insert being used in a commercial application; Damage from use as a primary heat source;
Other misuse or abuse not specifically listed herein.
This product is not intended to be used as a primary heat source.
Vendor Development Group, Inc.(hereafter, VDG), its directors, officers, or agents, will not be liable to
the purchaser or any third party, whether in contract, in tort, or on any other basis, for any indirect,
special, punitive, exemplary, consequential, or incidental loss, cost, or damage arising out of or in
connection with the sale, maintenance, use, or inability to use this product, even if VDG, or its
directors, officers, or agents have been advised of the possibility of such losses, costs or damages, or
if such losses, costs, or damages are foreseeable. In no event will VDG, or its officers, directors, or
agents be liable for any direct losses, costs, or damages that exceed the purchase price of the
product. Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to the purchaser. This limited warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
Thank you for purchasing this product! If you have questions about the assembly or operation of
this product, are missing parts, or have defective parts, please e-mail us at...
Or, call us toll free (M-F 8:30AM to 4:30PM Central Time) at…
1-866-561-0731
Manufactured by:
Ningbo Xinbo Metalworks Co., Ltd.
Yuyao, Zhejiang, China 315400
MADE IN CHINA