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14
See3CAM_DFU Application User Manual
FAQ
1.
I see frame corruption while streaming. Can this be avoided?
This is due to bandwidth limitation in USB host. This may occur when multiple
cameras are connected to single USB host or in USB hosts of less powerful
embedded boards. Visit our blog
consystems.com/blog/camera/?p=1720
for more information on USB practical
bandwidths.
2.
I need reliable operation when I connect multiple cameras to same host or
when I connect to an embedded board. Do I have options?
Yes. All resolutions available in UYVY do support multiple frame rates. You can
switch it to a lower frame rate to improve stability. For MJPEG, reducing the Q-
factor will improve stability in case of any issues. If it is still required to reduce
the frame rates, contact
3.
How to use External trigger option in See3CAM_CU135?
Please refer to
See3CAM_CU135_Trigger_Mode_Application_Note_Rev_1_0.pdf
document to know about how to use External trigger option in
See3CAM_CU135.
4.
What sort of support does e-con Systems provides along with the camera?
e-con Systems will provide the basic support on the evaluation for all the
customers who have purchased the camera. e-con Systems will provide the
hardware/software/firmware customization of the kit based on your
requirements. e-con Systems will also manufacture your custom cameras and
will be supplied.
5.
Is there any software available with the kit?
Yes, we provide the e-CAMView for windows and QtCAM for Linux sample
application demonstrating the capabilities of this camera.
6.
What are the supported Operating Systems?
The supported Operating Systems are Windows 7, 8, 8.1 and 10, and Linux
Ubuntu 12.04, 14.04 and 16.04.
7.
The camera is not suitable to my requirements. Can I return the kit?
No, the kit is non-returnable and non-refundable. However, the kit is under
warranty and e-con will replace for any failed kit under warranty terms
.
8.
The kit is getting very hot. Is it suitable for usage?