20
ASSISTANCE
Troubleshooting tips will help you logically diagnose most problems that may
occur during installation and use. BEFORE ANYTHING, make sure that:
•
the bike is CLEAN;
•
all electrical connectors on the bike are properly connected;
•
the battery is charged;
•
the tires are inflated;
•
take knowledge of apparent physical damage.
Component
Situation
Solution
LCD screen
The engine is intermittent and
code H30 appears
The H30 code is an indicator that your
engine has been shut down by the
controller to prevent it from
overheating. This cut is used to
protect your engine and occurs during
heat, intense cold, steep slope to
climb, overweight, etc. If the problem
persists
without the presence of
these factors
, contact E-Cells team.
The screen just does not turn
ON
Check the connectors of the cables
connected to the screen
Battery
The four battery indicator
lights do not come on when
you press the '' power '' but
the battery is charged and
working
This problem is related to a short
circuit (ex: the battery has been
connected to the wrong charger, a
metal instrument has been inserted
into the battery charging socket, etc.)
The battery fuse may have prevented
the battery from being damaged by
this short circuit. This problem does
not prevent the proper functioning of
the battery. The fuse can then be
changed.
The battery will not charge
anymore or not
The problem is either the charger or a
short circuit of the battery
