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Disposal information
• Dyson products are made from high grade recyclable materials. Recycle
where possible.
• The battery should be removed from the product before disposal.
• Dispose of or recycle the battery in accordance with local ordinances or regulations.
• Dispose of the exhausted filter in accordance with local ordinances or regulations.
Dyson customer care
Thank you for choosing to buy a Dyson machine
After registering your 2 year warranty, your Dyson machine will be covered for parts
and labour for 2 years from the date of purchase, subject to the terms of the warranty.
If you have any queries regarding your Dyson machine, visit www.dyson.in/support (IN)
for online help, general tips and useful information about Dyson.
Alternatively, you can call the Dyson Helpline with your serial number and details of
where and when you bought the machine.
If your Dyson machine needs a repair, call the Dyson Helpline so we can discuss the
available options. If your Dyson machine is under warranty, and the repair is covered,
it will be repaired at no cost.
Please register as a Dyson machine
owner
To help us ensure that you receive a prompt and efficient service, please register as a
Dyson machine owner. There are two ways to do this:
• Online at www.dyson.in/register.
• Call the Dyson Helpline on 1800 258 6688 (Toll Free)
This will confirm ownership of your Dyson machine in the event of an insurance loss,
and enable us to contact you if necessary.
Limited 2 year warranty
Terms and conditions of the Dyson 2 year limited warranty
What is covered
• The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to
be defective due to faulty materials, workmanship or function within 2 years of
purchase or delivery (if any part is no longer available or out of manufacture,
Dyson will replace it with a functional replacement part).
• Where this machine is sold outside of the EU, this warranty will only be valid if the
machine is used in the country in which it was sold.
What is not covered
Dyson does not guarantee the repair or replacement of a product where a defect is the
result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
carelessness or operation or handling of the machine which is not in accordance with
the Dyson User manual.
• Use of the machine for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised agents.
• Blockages – please refer to the Dyson User manual for details on how to look for and
clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• Use of this machine on rubble, ash, plaster.
• Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your warranty, please contact the
Dyson Helpline.
Summary of cover
• The warranty becomes effective from the date of purchase (or the date of delivery if this
is later).
• You must provide proof of (both the original and any subsequent) delivery/purchase
before any work can be carried out on your Dyson machine. Without this proof, any
work carried out will be chargeable. Keep your receipt or delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson machine under warranty will not extend the
period of warranty.
• The warranty provides benefits which are additional to and do not affect your statutory
rights as a consumer.
Important data protection
information
When registering your Dyson machine:
• You will need to provide us with basic contact information to register your machine and
enable us to support your warranty.
• When you register, you will have the opportunity to choose whether you would like to
receive communications from us. If you opt-in to communications from Dyson, we will
send you details of special offers and news of our latest innovations.
• We never sell your information to third parties and only use information that you share
with us as defined by our privacy policies which are available on our website:
privacy.dyson.com
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